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HP Z38c Maintenance And Service Guide

HP Z38c
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2
Please note during servicing that the primary side is the high voltage area.
This monitor meets ROHS requirements. Be sure to use lead-free solder wire when soldering.
If you must change a capacitor, be sure to match the polarity as printed on the PCB.
If you must replace a capacitor, make sure the specification and part number match the BOM
and location.
If you must replace a capacitor, insert new parts carefully to avoid a short circuit caused by the
near pin.
Do not get the board wet. Water and moisture can cause a short circuit that causes
malfunctions.
To avoid damage, be sure to use lead-free solder.
When soldering, work quickly to avoid overheating the circuit board.
Keep the soldering iron tip clean and well tinned when replacing parts.
After repair, perform a close inspection of the circuit board to confirm it is in good condition.
After repair, perform a function test to confirm the power supply is working properly.
ERP Lot5 requirement
1. A professional repairer must have the technical competence to repair electronic displays and
comply with the applicable regulations for repairers of electrical equipment in the Member States
where the repairer operates. Reference to an official registration system as professional repairer,
where such a system exists in the Member States, shall be accepted as proof of compliance.
2. A professional repairer must have insurance that covers liabilities resulting from repairs,
regardless of whether required by the Member State.
RoHS (2002/95/EC) requirements
Applied to all countries that require RoHS.
The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a
legal requirement by the EU (European Union) for the global electronics industry sold in the EU and
other countries. Any electrical and electronics products launched in the market after June 2006 should
meet this RoHS requirement. Products launched in the market before June 2006 are not required to be
compliant with RoHS parts. If the original parts are not RoHS complaint, the replacement parts can be
non-ROHS complaint. If the original parts are RoHS compliant, the replacement parts MUST be RoHS
complaint.
If product service or maintenance requires replacing parts, confirm the RoHS requirement before
replacement.
General descriptions
This manual contains general information. There are two levels of service:
Level 1: Cosmetic/appearance/alignment service

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HP Z38c Specifications

General IconGeneral
3DNo
HD typeUltraWide Quad HD+
Pixel pitch0.22908 x 0.22908 mm
Display diagonal37.5 \
Display resolution3840 x 1600 pixels
Display technologyLED
Native aspect ratio21:9
Viewable size, vertical366.5 mm
Contrast ratio (dynamic)5000000:1
Contrast ratio (typical)1000:1
Display number of colors1.073 billion colors
Viewable size, horizontal879.6 mm
Digital vertical frequency24 - 76 Hz
Digital horizontal frequency27 - 130 kHz
Display brightness (typical)300 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 1920 x 1600, 2560 x 1080, 2560 x 1600 (WQXGA)
On/off switchYes
USB hub version3.2 Gen 1 (3.1 Gen 1)
USB upstream port typeUSB Type-C
VGA (D-Sub) ports quantity0
USB Type-A downstream ports quantity3
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)195 W
Annual energy consumption93 kWh
Power consumption (standby)0.5 W
Power consumption (typical)80 W
Product colorBlack
Country of originChina
Market positioningBusiness
Tilt angle range-5 - 20 °
Number of OSD languages10
Panel mounting interface100 x 100 mm
On Screen Display (OSD) languagesCHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)248 mm
Height (with stand)558.7 mm
Weight (with stand)13800 g
Depth (without stand)104.2 mm
Width (without stand)895.5 mm
Height (without stand)399.5 mm
Weight (without stand)9800 g

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