HP ZBook Studio G5 - Page 6

Bottom cover ..................................................................................................................................... 33
Battery ............................................................................................................................................... 35
Solid-state drive (M.2) ....................................................................................................................... 37
Optane memory module ................................................................................................................... 39
Memory module ................................................................................................................................ 40
Hard drive/solid-state drive (2.5 inch) .............................................................................................. 42
WWAN modules ................................................................................................................................. 44
WLAN/Bluetooth combo card ............................................................................................................ 46
Hard drive connector ......................................................................................................................... 48
Fingerprint reader board ................................................................................................................... 49
TouchPad ........................................................................................................................................... 50
NFC module ....................................................................................................................................... 52
Bottom speakers ............................................................................................................................... 53
Card reader/audio board ................................................................................................................... 55
Thermal module ................................................................................................................................ 56
System board .................................................................................................................................... 59
RTC battery ........................................................................................................................................ 63
Power button board .......................................................................................................................... 64
Top speaker ....................................................................................................................................... 66
Display assembly ............................................................................................................................... 67
Top cover/keyboard ........................................................................................................................... 76
6 Troubleshooting guide ................................................................................................................................. 77
Resources ............................................................................................................................................................. 78
General troubleshooting steps ............................................................................................................................ 78
Identify the issue ............................................................................................................................... 79
1. Understand the issue .................................................................................................. 79
Boot up sequence ......................................................................................... 79
Failure classication ..................................................................................... 79
2. Examine the environment .......................................................................................... 81
3. Perform a visual inspection of hardware ................................................................... 82
4. Update BIOS and drivers ............................................................................................. 82
Manually updating BIOS and drivers ............................................................ 82
Remotely deploying BIOS and drivers .......................................................... 82
Analyze the issue ............................................................................................................................... 82
5. Remove or uninstall recently added hardware, software .......................................... 82
6. HP Hardware Diagnostics and Tools ........................................................................... 83
HP PC Hardware Diagnostics (UEFI) ............................................................. 83
HP Support Assistant (HPSA) ....................................................................... 85
HP BIOS Conguration Utility (BCU) ............................................................. 86
HP Image Diagnostic Tool ............................................................................. 86
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