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HPE G2 R5000 3U User Manual

HPE G2 R5000 3U
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HPE G2 R5000/6000 3U UPS
User Guide
Part Number: P12219-003
Published: September 2020
Edition: 3
Abstract
This document includes installation, configuration, and operation information for the HPE G2 R5000/R60003U UPS . This
document is for the person who installs and maintains power products. Hewlett Packard Enterprise assumes you are qualified
in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.

Table of Contents

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HPE G2 R5000 3U Specifications

General IconGeneral
Power Capacity5000VA / 4500W
Input Voltage200 - 240 VAC
Output Voltage200 - 240 VAC
Input Frequency50/60 Hz
Output Frequency50/60 Hz
TopologyDouble Conversion Online
Battery TypeSealed Lead-Acid (SLA)
Battery Recharge Time3 hours to 90%
Hot-Swappable BatteriesYes
Form Factor3U
Outlet TypeC13, C19
CommunicationUSB, Serial
ManagementHPE Power Protector software
Number of Outlets8 x IEC C13

Summary

Abstract

Notices

Acknowledgments

Important safety information

Personal safety

Guidelines for safe operation and maintenance of the UPS by personnel.

Product safety

Safety instructions related to the UPS installation and electrical connections.

Special precautions

Specific safety measures for handling and storing the UPS unit.

Component identification

Overview

General description of the HPE G2 R5000/6000 3U UPS and its capacities.

Front panel components

Identification and description of components located on the front panel of the UPS.

UPS front panel controls

Details on the function of each button on the UPS front panel.

Front panel LEDs

Explanation of the indicators and their status on the UPS front panel.

Rear panel components

Identification of components and ports on the rear panel of the UPS.

ERM rear panel components

Identification of components on the rear panel of the ERM.

USB communications port

Details about the USB port used for firmware updates.

Dry contact port

Information and cautions regarding the UPS dry contact communications port.

ROO

Description of the ROO (Remote On/Off) function and its pinout.

RPO port

Details on the RPO (Remote Power Off) port and its safety requirements.

Installation

Precautions

Essential safety warnings and precautions before installing the UPS.

Preparing to install the hardware

Steps to prepare for the installation of the UPS hardware.

Tools and materials

List of tools and materials required for installing the UPS.

Selecting a site

Factors to consider when choosing a suitable location for installing the UPS.

Preparing the equipment

Procedure for preparing the UPS unit before installation in a rack.

Installing the mounting rails

Instructions for installing the mounting rails for the UPS in a rack.

Installing the UPS

Procedure for physically installing the UPS unit into the rack.

Connecting the battery

Steps to connect the UPS battery module.

Connecting the serial communications port

Procedure for connecting the serial communication cable to the UPS.

Connecting the RPO port

Instructions for wiring the RPO port according to safety standards.

Connecting the ground bonding cable

Procedure for connecting the ground bonding cable for safety.

Connecting the UPS to utility power

Steps to connect the UPS to the main utility power source.

Hard wiring the UPS to utility power

Requirements for hard-wiring the UPS to the utility power supply.

Connecting the Input/Output

Procedure for connecting the UPS input and output power conductors.

Connecting devices to the UPS

Instructions for connecting IT equipment to the UPS output receptacles.

Charging the UPS batteries

Guidance on charging new UPS batteries for optimal runtime.

Battery test

Types of battery tests and conditions required for performing them.

Automatic battery quick test

Details on the automatic quick battery test performed by the UPS.

Automatic battery full test

Description of the automated full battery test procedures.

Manual battery full test

Procedure for manually initiating a full battery test.

Starting power to the load

Steps to start supplying power to connected load devices.

Installing the ERM

Procedure for installing the ERM (Extended Runtime Module).

Connecting the ERM to the UPS

Steps to connect the ERM to the UPS using the provided cable.

Charging the ERM batteries

Guidance on charging ERM batteries after installation.

Operations

Modes of operation

Overview of the four different operating modes of the UPS.

Standby mode

Description of the UPS Standby mode and its functionality.

Online mode

Description of the UPS Online mode and how to enter it.

Battery mode

Description of the UPS Battery mode when operating on battery power.

Bypass mode

Description of the UPS Bypass mode and conditions for activation.

Configuring the UPS

Instructions on how to configure UPS settings using the front panel controls.

Changing the language

Procedure to change the display language on the UPS.

Changing display functions

How to adjust display settings and navigate the UPS menu structure.

Verifying the RPO port connection

Procedure to test and verify the correct connection of the RPO port.

Powering down the UPS

Step-by-step instructions for safely powering down the UPS.

Power protector

Power protector software

Information about HPE Power Protector software for managing UPS protection.

Maintenance

Battery replacement precautions

Safety guidelines and procedures for replacing UPS batteries.

Replacing the UPS

Procedure for removing and replacing the UPS unit from its installation.

Replacing the ERM

Procedure for removing and replacing the ERM (Extended Runtime Module).

Replacing the UPS batteries

Step-by-step guide for replacing the UPS batteries.

Replacing the ERM batteries

Procedure for replacing batteries within the ERM unit.

Updating the UPS firmware

Instructions on how to update the UPS firmware.

Troubleshooting

Bypass mode

Troubleshooting steps for issues related to the UPS Bypass mode.

Battery low

Troubleshooting steps for low battery warnings and related issues.

No battery

Troubleshooting steps when the UPS detects no battery connection.

Battery fault

Troubleshooting steps for battery fault conditions and errors.

Backup time

Troubleshooting steps when the UPS does not provide expected backup time.

Power overload

Troubleshooting steps for power overload conditions detected by the UPS.

UPS overtemperature

Troubleshooting steps for UPS overtemperature alarms and related issues.

UPS does not start

Troubleshooting steps when the UPS fails to power up.

I/O bad wiring

Troubleshooting steps for issues related to incorrect I/O wiring.

Specifications

UPS physical specifications

Physical dimensions and weight of the UPS unit.

ERM physical specifications

Physical dimensions and weight of the ERM unit.

UPS input specifications

Electrical input voltage, frequency, and circuit rating specifications for the UPS.

UPS output specifications

Details on UPS output receptacles and load segments.

Power protection specifications

Specifications related to the UPS's power protection capabilities.

Voltage specifications

Nominal output voltage settings for different UPS models.

Output tolerance specifications

Specifications for voltage and frequency regulation during operation.

Output feature specifications

Specifications for UPS features like efficiency, waveform, and filtering.

Battery specifications

Details about the type, voltage, and expected service life of UPS batteries.

Average battery runtime

Estimates of battery runtime based on load percentage and ERM configuration.

Environmental specifications

Operating and non-operating environmental conditions for the UPS and ERM.

RPO port specifications

Specifications for the RPO port and its compliance with safety standards.

UPS spare parts

Electrostatic discharge

Preventing electrostatic discharge

Precautions to prevent damage from electrostatic discharge during handling.

Grounding methods to prevent electrostatic discharge

Methods for proper grounding to prevent electrostatic discharge.

Websites

Support and other resources

Accessing Hewlett Packard Enterprise Support

Information on how to contact HPE support and services.

Accessing updates

Methods for downloading software and firmware updates for the UPS.

Customer self repair

Details about the customer self-repair program for replacing parts.

Remote support

Information on enabling and using remote support features for the UPS.

Warranty information

Links to warranty information for various HPE product lines.

Regulatory information

Information regarding regulatory compliance and chemical substances.

Documentation feedback

Instructions for providing feedback on the user documentation.

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