HPE G2 R5000 User Manual

HPE G2 R5000/6000 3U UPS
User Guide
Part Number: P12219-001
Published: March 2019
Edition: 1
Abstract
This document includes installation, configuration, and operation information for the HPE G2
R5000/R6000 3U UPS . This document is for the person who installs and maintains power
products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage
equipment and trained in recognizing hazards in products with hazardous energy levels.

HPE G2 R5000 Specifications

General

Power Capacity	5000 VA / 4500 W
Input Voltage	200-240 VAC
Output Voltage	200-240 VAC
Battery Type	Sealed Lead-Acid (SLA)
Nominal Output Voltage	230 VAC
Nominal Input Voltage	230 VAC
Frequency	50/60 Hz
Form Factor	Rackmount
Interface	USB, Serial
Operating Temperature	0°C to 40°C
Operating Humidity	0 to 95% RH non-condensing
Weight	30 kg

Summary

Component Identification

Front Panel Components

UPS Front Panel Controls

Front Panel LEDs

Rear Panel Components

ERM Rear Panel Components

Installation

Installation Precautions

Safety and important warnings to follow before commencing installation.

Selecting an Installation Site

Installing Mounting Rails

Step-by-step instructions for installing the rack mounting rails.

Installing the UPS

Procedures for physically mounting the UPS unit into the rack.

Connecting the Battery

Detailed steps for connecting the UPS battery modules.

Connecting the Serial Communications Port

Connecting the RPO Port

Connecting the Ground Bonding Cable

Connecting the UPS to Utility Power

Steps to connect the UPS to the main AC power source.

Connecting Input/Output Power

Details on hard wiring the input and output power connections.

Connecting Devices to the UPS

How to connect protected equipment to the UPS output receptacles.

Charging the UPS Batteries

Procedure for charging the UPS batteries after installation.

Battery Testing Procedures

Starting Power to the Load

Installing the ERM

Step-by-step instructions for installing the Extended Range Module (ERM).

Connecting the ERM to the UPS

Procedure for connecting the ERM unit to the UPS unit.

Charging the ERM Batteries

Operations

UPS Operating Modes

Configuring the UPS

How to adjust and set UPS operational parameters and settings.

Verifying RPO Port Connection

Powering Down the UPS

Steps to safely shut down the UPS and its connected loads.

Troubleshooting

Bypass Mode Issues

Troubleshooting steps for problems related to Bypass mode.

Low Battery Warnings

Troubleshooting steps for low battery conditions and warnings.

No Battery Detected

Troubleshooting steps when the UPS does not detect batteries.

Battery Faults

Troubleshooting steps for battery fault indicators and errors.

Backup Time Issues

Troubleshooting steps for issues with insufficient UPS backup time.

Power Overload

UPS Overtemperature

UPS Does Not Start

Troubleshooting steps when the UPS fails to power up.

I/O Bad Wiring

Troubleshooting steps for incorrect Input/Output wiring.

Specifications

Input Specifications

Output Specifications

Power and Output Features

Battery and Runtime Specifications

Environmental and Port Specifications

Electrostatic Discharge (ESD)

Preventing ESD Damage

ESD Grounding Methods