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5. Maintenance
5.1 Troubleshooting
Operation status Possible cause Action
Batteries disconnected
The UPS does not recognize
the internal batteries.
If the condition persists, contact
your service representative.
The batteries are disconnected. Verify that all batteries are properly
connected. If the condition persists,
contact your service representative.
Overload
Power requirements exceed the
UPS capacity (greater than 105%
of nominal).
Remove some of the equipment
from the UPS. The UPS continues to
operate, but may shut down if
the load increases. The alarm resets
when the condition becomes
inactive.
End of battery life
The end of the battery life is
reached.
Contact your service representative
for battery replacement.
Event
A UPS event occurs.
Example:
Remote Power OFF, the RPO
contact is activated
to shut down the UPS and
prevent restart.
Set the contact back to its normal
position and press the
button
to restart.
UPS fault
The UPS has an internal fault. The UPS does not protect
the equipment anymore.
Note the alarm message and the
UPS Serial Number, then contact
your service representative.
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