23
Trouble-Shooting Guidance
Flame out while using
Non-ignition after opening the
cold water valve
Deflagration after ignition
Yellow flame with smoke
Abnormal flame
with strange smell
Ignition with strange sounds
Water still not hot,when turning
to the high temperature
position
Water too hot, when turning
to the low temperature
position
Flame out when turning to
the low temperature position
Flame not out when the
cold water valve is closed
Turn on the main gas valve
widely or change new gas.
Main gas valve half on
Turn on the main gas valve
widely
pipe
Constantly continue to turn
on the water supply
control valve
Supply gas
pressure
inappropriate
Contact the technician to
check the gas source
pressure adjustment valve
off
Turn on the water supply
main valve
Frozen
Reuse it until melting
Pressure of cold
water too low
Contact the technicians to
check water pressure
Adjust water
temperature wrongly
Rotate the water flow
adjustment rod
appropriately
Improve air exchange, and
let more fresh air in
External wind
pressure too high
Stop using it
Burner assembly
blocked
Contact after-sales services
Heat exchanger
assembly blocked
The same as mentioned
above
Errors in the water
control device
The same as mentioned
above