Huawei eA380-123 - 7.2 What Do I Do When Power Indicator Is Not Working?; 7.3 What Do I Do When the Data Service Is not Provided?

eA380 Series LTE CPE
User Guide
7 FAQ
Issue 01 (2017-08-31)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
51
The LTE CPE is powered by the PoE adapter as the power adapter.
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The minimum input voltage: 100 V
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The maximum input voltage: 240 V
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Rate output voltage or current: 54 V or 650 mA
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Output voltage accuracy:5%
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Input or output cable connector: C8/RJ45-GE
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7.3 What Do I Do When the Data Service Is not Provided?
Problem Description:
Data service is not provided
Solution:
Step 1 Check whether the LTE CPE is powered. If the Power indicator presents red light, the power
supply is provided.
Step 2 Check whether the SIM card is correctly installed.
Step 3 Confirm whether the LTE CPE is connected to the network. Check whether the LANI
indicator is steady or blinking.
Step 4 If the problem persists, contact local service provider.
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