Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
7 FAQ
7.1 What Do I Do If the Web UI Fails to Be Opened?
Problem Description:
I cannot visit the Web management page of eA380 through browser.
Solution:
Step 1 Check whether the LTE CPE is powered on.
Step 2 Check whether the cables are not properly connected.
Step 3 Check whether the IP address is entered correctly.
Step 4 If there is no problem after the above checks, try to restart the LTE CPE from the near end.
Step 5 If the problem persists, please contact Huawei technical engineer.
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7.2 What Do I Do When Power Indicator Is Not Working?
Problem Description:
Power indicator is not working
Solution:
Step 1 Check whether the PoE cable is correctly connected to the power. The power supply is
provided if the Power indicator presents red light.
Step 2 Check whether the PoE power adapter meets the product specifications.
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