Huawei OceanStor Dorado V3 Series - How to Use the Document; How to Obtain Help from Website; Ways to Contact Huawei

7.2 How to Use the Document
Huawei provides guide documents shipped with the device. The guide documents can be used
to handle the common problems occurring in daily maintenance or troubleshooting.
To better solve the problems, use the documents before you contact Huawei for technical
support.
7.3 How to Obtain Help from Website
Huawei provides users with timely and efficient technical support through the regional
offices, secondary technical support system, telephone technical support, remote technical
support, and onsite technical support.
Contents of the Huawei technical support system are as follows:
l Huawei headquarters technical support department
l Regional office technical support center
l Customer service center
l Technical support website: http://support.huawei.com/enterprise/
You can query how to contact the regional offices at http://support.huawei.com/enterprise/.
7.4 Ways to Contact Huawei
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and
service. For any assistance, contact our local office or company headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of
China
Website: http://enterprise.huawei.com/
OceanStor Dorado V3 Series
Parts Replacement
7 How to Obtain Help
Issue 05 (2019-01-30) Copyright © Huawei Technologies Co., Ltd. 206