Hypercom T7 series - Page 19

Chapter 1
1-2 T7 Series Troubleshooting Manual 940114-020
Press the key sequence: Function, 9,1, Enter, to find out the release of the EPROM and
application. The terminal displays a prompt similar to the example below.
'YWXSQ1EMRXIRERGI4EWW[SVH
A six-digit, custom maintenance password is required on some terminals when performing
certain functions such as, Function 2, and Initialization.
Certain processors have this six-digit, custom maintenance password written within their profile
parameters to prevent another processor from converting the merchant. You can delete the
terminal software, but the six-digit, custom maintenance password will remain in the terminal’s
memory. If you or the merchant do not know the correct six-digit password, the terminal will not
allow you to perform certain functions.
The only way to remove this six-digit, custom maintenance password is to download the terminal
with System Software Version 5 or lower.
Please contact Hypercom Client Services if you have any questions regarding this matter.
4VSTVMIXEV])UYMTQIRX
The following tables list Hypercom’s proprietary equipment. Although this equipment is in the
field, it operates off different software and has a different EPROM version.
7B60+7;;; '//;;
7$(350;;; ;;;;;;;;;
AMEX name AMEX model Hypercom model
Express 3200 XT7 T7
Express 3200 T7E T7E
Express 2200 T7P T7P
Express 4200 T77F T77F
Express 3200 Printer P3D P7E
P8F P8F P8F
N
OTE: American Express equipment cannot be converted.