Hypercom T7 series - Printer and Peripheral Troubleshooting

Chapter 1
1-20 T7 Series Troubleshooting Manual 940114-020
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If the printer is functioning improperly, such as printing incorrect characters or not printing at all,
use the following function or the troubleshooting steps found on the following pages.
Step-by-Step
1. Verify the printer connections are secure.
2. Verify the printer type is correct in Term-Master setup. See the Term-Master Profile
documentation for details about printer types.
3. If you have a terminal with an EPROM of 2.00 or higher, verify the printer setting in the
terminal’s Boot level. For instructions, refer to “Verifying the Printer Setting” on page 1-21.
4. Verify the printer is enabled by pressing the key sequence: Function, 7,1, Enter. To enable
the printer when the terminal displays,
DISABLED , press Enter.
5. Perform a printer test by pressing the key sequence: Function, 8, 2, Enter.
Use this function to output a sample receipt and verify the printer is printing all the characters
and fonts correctly.
35,17(5,6',6$%/('"
(1$%/(' <(612
35,177(67&203/(7(