9. Troubleshooting
The product cannot be
turned on.
The battery may be improperly
attached.
Recharge or replace the battery.
The battery and the charging probes
are in poor contact due to dirtied or
damaged battery contacts.
Clean the battery contacts.
The volume is low when
you play back audios or
videos.
The microphone and the speaker may
be blocked or damaged.
Clean the microphone and the speaker.
The product cannot
record videos or audios.
Switch the product to the disk mode.
Export and store the data.
Delete all data from the TF card.
The product cannot take
photos.
Switch the product to the disk mode.
Export and store the data.
Delete all data from the TF card.
The product cannot
perform pre-event or
post-event recording.
The Pre-event Record or Post-event
Record feature may be disabled.
Enable the corresponding feature.
The product does not turn
on the IR LED
automatically when
recording a video in dark
environment.
The IR LED feature may be disabled.
Enable the IR LED feature.
The product gives no
alert tone; the indicator
does not light up, and the
screen goes dimmest.
The mute mode may be enabled.