Troubleshooting
Symptom Solution
The terminal can not be powered
on.
Please check whether battery power is too low or whether the battery fails to function due to damage
or improper installation.
Ne t wo r k r e g i s t r a t i o n f a il s o r
network can not be found.
1. Please check the signal strength and see whether your terminal is within the network coverage.
2. Contact the network administrator, and conrm whether the terminal has acquired appropriate
authorization.
3. Check whether your terminal is in TMO mode.
The terminal is unable to make a
call.
1. Please check the signal strength and see whether your terminal is within the network coverage.
2. Check whether the called party is within the network coverage.
The terminal is unable to call or
receive from a specic group.
1 Check whether your terminal is a member of the target group.
2 Check whether your terminal is authorized to access the target group.
The terminal is unable to make a
call in DMO mode.
1. The called party is out of coverage.
2. The called party is not in DMO mode.
H a l f d u p l e x t r a n s m i s s i o n i s
terminated.
Overlong time of transmission makes the timer expire.
Normal call is interrupted. Check whether a terminal is making a pre-emptive priority call or emergency call.
For the same status message, the
content displayed at the sending
party and at the receiving party
varies.
Please check whether both parties have assigned the same content for this status message ID.
Abnormal disconnection occurs
during a call.
1. Check the signal strength in TMO mode.
2. Check whether you are in a place where the signals can be shielded (such as basement and
tunnel) and whether the other party is out of coverage.
3. Check the battery strength.
Note:Iftheabovesolutionscannotfixyourproblems,oryoumayhavesomeotherqueries,pleasecontactusor
yourlocaldealerformoretechnicalsupport.
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