64 IBM Rack Console Switch Installation and User’s Guide
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM systems,
optional devices, services, and support. The address for IBM System x™ and xSeries® information
is http://www.ibm.com/systems/x/. The address for IBM System p™ and pSeries® servers
information is http://www.ibm.com/systems/p/. The address for IBM IntelliStation® information is
http://www.ibm.com/intellistation/.
You can find service information for IBM systems and optional devices at http://www.ibm.com/
servers/eserver/support/xseries/ and http://www.ibm.com/servers/eserver/support/pseries/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration,
and software problems with System x and xSeries servers, BladeCenter® products, IntelliStation
workstations, and appliances. For information about which products are supported by Support Line
in your country or region, see http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see http://www.ibm.com/
services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426- 7378).
Hardware service and support
IMPORTANT: When you call for service, you will be asked to provide the four-digit machine type of your system,
which is 1735.
You can receive hardware service through IBM Services or through your IBM reseller, if your
reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for
support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In
the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
IBM Taiwan product service
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