Table 9. DSA diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number Component Test State Description Action
215-904-xxx Optical drive Self-Test Failed A read error
occurred.
1. Insert a new CD or DVD into the drive
and wait for 15 seconds for the media
to be recognized.
2. Run the test again.
3. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. For additional troubleshooting
information, see the “Troubleshooting
CD and DVD drive issues” site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Run the test again.
7. Replace the optical drive.
8. Run the test again.
9. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
217-000-000 Hard Drive Drive Self Test Pass The test passed. N/A
217-800-000 Hard Drive Drive Self Test Abort The test was
canceled.
N/A
217-900-000 Hard Drive Drive Self Test Failed The hard drive
self-test detected
a failure.
1. Check cable connections.
2. Rerun the test.
3. Verify the firmware is at the latest level.
Rerun the test. If the problem remains,
contact your IBM technical-support
representative.
Chapter 5. Diagnostics
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