57
Machine - IBM HDDs purchased from or supplied through an authorized IBM Distributor. The term “Machine”
includes an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
The term “Machine” does not include any software program, whether pre-loaded with the Machine, installed
subsequently, or otherwise.
Warranty Period - Ultrastar Products - 5 years
Deskstar Products - 3 years
Travelstar Products - 3 years
Microdrive Products - 1 year
See www.ibm.com/harddrives for more details regarding the warranty period for your particular product.
To obtain warranty service information for the Machine, contact the appropriate IBM Call Center.
Warranty
Statement of Limited Warranty
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The warranties
provided by IBM Corporation (“IBM”) in this Statement of Limited Warranty apply only to Machines you purchase for your
use, and not for resale, from an authorized IBM Distributor and returned from the countries listed in the Extent of the IBM
Warranty section below. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or
accessories, or any combination of them. The term "Machine" does not include any software programs, whether pre-
loaded with the Machine, installed subsequently or otherwise. Nothing in this Statement of Warranty affects any statutory
rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.
IBM Call Center information
United States
Singapore
Help Desk 1-507-286-5825 Help Desk 65.840.9292
Toll Free 1-888-426-5214 Singapore 1800.840.9292
Fax 1-507-253-3748 Fax 65.841.2900
English
Deutsch
United Kingdom (+44) 0870 010 2866 Deutschland (+49) 07032 153050
Eire (+353) 01 815 9408 Osterreich (+43) 01 21145 4474
Sweden (+46) 08 793 1081 fax (+49) 06131 84 6442
Norway (+47) 066 998432
Denmark (+45) 233178 Francais
Finland (+358) 09 458 5698 France (+33) 02 3855 7490
Fax (+44) 01475 898 228
Italiano
Nederlands
Italia (+39) 02 5962 2122 (+31) 020 513 2440
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official
Published Specifications. (See http://www.ibm.com/storage
for details) The warranty period for a Machine is a specified,
fixed period commencing on the date of sale from IBM to the authorized IBM Distributor.
If, during the warranty period, the Machine is not in good working order, IBM will, at its option, repair or replace it at no
additional charge, except as is set forth below. A refund may also be available from your point of purchase.
In some cases, the replacement Machine may not be new and may have been previously installed. Regardless of the
Machine's production status, IBM's appropriate warranty terms apply.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification,
unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM
is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
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