Computer Support
Register your computer. Go to
http://www.ibm.com/pc/register/
Ye s
No
No
Use the troubleshooting
information provided with
your computer to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS,
and download the latest level of
diagnostics. You can download
this code at
http://www.ibm.com/pc/support/
No
No
Ye s
Ye s
Ye s
Check all cables for loose connections
and verify that all optional devices you
installed are on the compatibility matrix.
You can view the atcompatibility matrix
http://www.pc.ibm.com/us/compat/
intellistation/
Computer working
properly?
Problem
solved?
Problem
solved?
Problem
solved?
Hardware
or Software
problem?
View information about IBM Support
Line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
View support telephone numbers at
http://www.ibm.com/planetwide/
Hardware
Software
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