5. Perform an IPL to DST. See Performing an IPL to DST in the iSeries Service Functions
information.
Does an SRC appear on the control panel?
v No: Continue with the next step.
v Yes: Go to step 9 (See page 188).
6. Does either the Disk Configuration Error Report, the Disk Configuration Attention Report, or the Disk
Configuration Warning Report display appear on the console?
v No: Continue with the next step.
v Yes: Select option 5, press F11, then press Enter to display the details. Then, choose from the
following options:
– If all of the reference codes are 0000, go to “LIC-PIP11” on page 123 and use cause code
0002.
– If any of the reference codes are not 0000, go to step 9 (See page 188), and use the reference
code that is not 0000.
Note: Use the characters in the Type column to find the correct reference code table.
7. Look at the product activity log. See “Use the product activity log” on page 9 for details).
Is an SRC logged as a result of this IPL?
v Yes: Continue with the next step.
v No: The problem cannot be isolated any more. Use the original SRC and exchange the failing
items. Start with the highest probable cause of failure (see the failing item list for this reference
code in System reference code list and Remove and replace procedures). If the failing item list
contains FI codes, see “Failing items” on page 249 to help determine part numbers and location in
the system.
This ends the procedure.
8. Does either the Disk Configuration Error Report, the Disk Configuration Attention Report, or the Disk
Configuration Warning Report display appear on the console?
v No: Look at the product activity log. See “Use the product activity log” on page 9 for details.
Is an SRC logged as a result of this IPL?
– Yes: Continue with the next step.
– No: The problem is corrected.
This ends the procedure.
v
Yes: Select option 5, press F11, then press Enter to display the details. Then, choose from the
following options:
– If all of the reference codes are 0000, go to “LIC-PIP11” on page 123 and use cause code
0002.
– If any of the reference codes are not 0000, go to step 9 (See page 188), and use the reference
code that is not 0000.
Note: Use the characters in the Type column to find the correct reference code table.
9. Record the SRC on the Problem summary form (see Problem summary form).
Are the SRC and unit reference code (URC) the same ones that sent you to this procedure?
v Yes: Continue with the next step.
v No: Use the new SRC or reference code to correct the problem. See the System reference code
list.
This ends the procedure.
10. Perform the following:
a. Power off the system or expansion tower (see Power on/off the system and logical partitions).
b. Exchange the FRUs in the failing item list for the SRC you have now. Start with the highest
probable cause of failure (see the failing item list for this reference code in the System reference
188 iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation