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IBM System x3850 User Manual

IBM System x3850
92 pages
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Server Support
Ye s
No
No
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Update the firmware to the
latest level.
You can download firmware from
http://www.ibm.com/servers/
eserver/support/xseries/
index.html
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the server working
correctly?
Is the problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/.
View information about IBM Support Line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/.
Register the server. Go to
http://www.ibm.com/support/mysupport/.
Ye s
Is the problem
solved?
Is the problem
solved?

Table of Contents

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IBM System x3850 Specifications

General IconGeneral
Product TypeServer
Form FactorRack-mountable
Rack Height4U
RAID Levels0, 1, 5, 10
ProcessorIntel Xeon
Hard Drive InterfaceSAS SATA
RAID SupportYes
NetworkDual Gigabit Ethernet
Operating System SupportWindows Server, Linux, VMware

Summary

Safety

Chapter 1. Introduction

Features and Specifications

Major Components of the System x3850 Server

Chapter 2. Installing Options

Installation Guidelines

Guidelines for safely installing hardware options in the server, including general safety and handling precautions.

System Reliability Guidelines

Guidelines to ensure proper cooling and system reliability during hardware installation.

Working Inside the Server with the Power On

Precautions and guidelines for safely working inside a server that is turned on.

Handling Static-Sensitive Devices

Precautions to avoid damage from electrostatic discharge when handling sensitive components.

Chapter 3. Server Controls, Connectors, LEDs, and Power

Chapter 4. Configuring the Server

Using the ServerGuide Setup and Installation CD

Instructions for using the ServerGuide CD to set up and configure server hardware and install the OS.

Using the Configuration/Setup Utility Program

Details on using the BIOS-based Configuration/Setup Utility program for server customization.

Installing and Using the Baseboard Management Controller Utility Programs

Information on using BMC utility programs for environmental monitoring and remote management.

Enabling and Configuring SOL using the OSA SMBridge Management Utility Program

Steps to enable and configure Serial over LAN (SOL) for remote server management.

Chapter 5. Updating IBM Director

Chapter 6. Solving Problems

Diagnostic Tools Overview

Overview of tools available for diagnosing and solving hardware-related problems.

POST Error Codes

Abbreviated list of POST error codes and messages with suggested actions.

Troubleshooting Charts

Tables listing problem symptoms and suggested solutions for common issues.

Appendix. Getting Help and Technical Assistance

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