IBM System x3850 - Page 6

ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .52
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .53
CD/DVD drive problems . . . . . . . . . . . . . . . . . . . .53
General problems . . . . . . . . . . . . . . . . . . . . . . .53
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .53
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .54
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .54
Memory problems . . . . . . . . . . . . . . . . . . . . . . .55
Microprocessor problems . . . . . . . . . . . . . . . . . . . .56
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .56
Option problems . . . . . . . . . . . . . . . . . . . . . . .57
Power problems . . . . . . . . . . . . . . . . . . . . . . .58
Serial port problems . . . . . . . . . . . . . . . . . . . . . .58
Software problems . . . . . . . . . . . . . . . . . . . . . .59
Universal Serial Bus device problems . . . . . . . . . . . . . . .60
Video problems . . . . . . . . . . . . . . . . . . . . . . . .60
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . .60
Diagnosing problems using light path diagnostics . . . . . . . . . . .61
Light path diagnostics panel . . . . . . . . . . . . . . . . . . .61
Appendix. Getting help and technical assistance . . . . . . . . . . .67
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .67
Using the documentation . . . . . . . . . . . . . . . . . . . . .67
Getting help and information from the World Wide Web . . . . . . . . . .68
Software service and support . . . . . . . . . . . . . . . . . . .68
Hardware service and support . . . . . . . . . . . . . . . . . . .68
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .68
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .69
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .70
Product recycling and disposal . . . . . . . . . . . . . . . . . . .71
Battery return program . . . . . . . . . . . . . . . . . . . . . .72
Electronic emission notices . . . . . . . . . . . . . . . . . . . .73
Federal Communications Commission (FCC) statement . . . . . . . . .73
Industry Canada Class A emission compliance statement . . . . . . . .73
Australia and New Zealand Class A statement . . . . . . . . . . . .73
United Kingdom telecommunications safety requirement . . . . . . . . .73
European Union EMC Directive conformance statement . . . . . . . . .74
Taiwanese Class A warning statement . . . . . . . . . . . . . . .74
Chinese Class A warning statement . . . . . . . . . . . . . . . .74
Japanese Voluntary Control Council for Interference (VCCI) statement . . .74
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
iv IBM System x3850 Type 8864: Installation Guide