Troubleshooting
No sound from speakers or headphones connected to the interface
Please check that levels are turned up in the Audio Mixer tab in the iConfig software. In
addition, check that the output source you’re monitoring is routed correctly in the Audio
Patchbay tab.
MIDI is not being received by the expected destination
Please check the routing in the iConfig software MIDI Port Routing tab.
No sound from an iPad’s speaker/earphones/microphone
The iOS device automatically uses the iConnectAUDIO2
+
when it's connected. This
deactivates the built-in speaker, usually the built-in mic, and often the headphones
and/or headset mic when it's plugged into the device's 1/8" TRRS jack.
iPad's device’s battery isn’t charging
Please purchase the optional Power Supply! There isn't enough power available on the
USB bus to power the device and charge an iPad.
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