IDEAL C24 Installation Guide

8
Independent - User’s
Outside Sensor Failure
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Low Mains Voltage
Contact a qualied electrician or your electricity provider.
Uncongured PCB
Uncongured PCB. Please contact Ideal (if under warranty) or
alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
5 Boiler Resets in 15 minutes
1. Turn power off and on at the fused spur.
2. If the boiler fails to operate please contact Ideal (if under warranty)
or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
False Flame Lockout
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
BCC Activation Fault
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
DISPLAY CODE ON BOILER
DESCRIPTION
Low Water Pressure
ACTION
Check system pressure is between 1 & 1.5bar on the pressure gauge.
If the boiler fails to operate then please contact Ideal (if under warranty)
or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
Flame Loss
1. Check other gas appliances in the house are working to conrm a
supply is present in the property.
2. If other appliances do not work or there are no other appliances,
check the gas supply is on at the meter and/or pre payment meter
has credit. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer
if outside of the warranty period. In IE contact a Registered Gas
Installer (RGII).
Fan Fault
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Flow Thermistor
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Return Thermistor
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
FAULT CODES
Flow Temperature Overheat or
Now Water Flow
BCC Fault

IDEAL C24 Specifications

General

Boiler Type	Combi
Mounting	Wall Mounted
Fuel Type	Natural Gas
CH Output (kW)	24
DHW Output (kW)	24
Efficiency	94%
Dimensions (HxWxD)	700 x 395 x 278 mm
ERP Efficiency	A Rated