Idex MICROPUMP EAGLEDRIVE EMSN Series

Questions and Answers

C
Cheryl HermanAug 11, 2025
Why my Idex DC Drives motor will not operate?
- E
  estradajaredAug 11, 2025
  If your Idex DC Drives motor isn't operating, first ensure that the correct voltage is applied to the motor power leads and check for any short circuits. Also, verify that the control power supply common is connected to the common lead. If the thermal limit is active, turn off the motor and allow it to cool. If the problem persists, reduce the motor load or improve cooling. If these steps don't resolve the issue, the motor may be damaged, consider contacting your Micropump Distributor or Micropump directly for a replacement.
S
Scott ManningAug 17, 2025
What to do if there is no tachometer signal in Idex DC Drives?
- R
  Rachael PaulAug 17, 2025
  If there's no tachometer signal in your Idex DC Drives, first ensure the motor has power by checking the voltage to the motor power leads and looking for short circuits. Verify the Tachometer Out lead is connected to the positive input of the frequency counter, and the frequency counter's common lead is connected to the motor's Common lead. Also, make sure the motor is running by ensuring proper voltage and control input are applied.
P
Paula RiveraAug 25, 2025
How to fix cyclic noise or vibrations in Idex DC Drives?
- A
  Alexander RileyAug 25, 2025
  Cyclic noise or vibrations in Idex DC Drives can stem from several issues. Start by tightening the motor mounting bolts and the pump mounting bolts. If the foundation isn't rigid, relocate the motor. Check if the Tachometer Out lead is shorted to the FWD/REV lead, and if so, clear and isolate them. If the pump is worn, consider replacing or repairing it.
K
Kimberly NewtonAug 29, 2025
What to do if the Control Input lead is shorted in Idex DC Drives?
- J
  johnsonmatthewAug 29, 2025
  If your Idex DC Drives motor isn't operating, check if the Control Input lead is shorted. Clear and isolate the Control Input lead from the Tachometer Out lead and from the Common lead.
K
Kristen HamiltonSep 4, 2025
Why is my Idex DC Drives motor running in the wrong direction?
- C
  Christian MartinSep 4, 2025
  If the Idex DC Drives motor runs in the wrong direction, the FWD/REV lead might be shorted to the Common lead. Clear and isolate the FWD/REV lead from the Common lead or shield, and check the leads for short circuits.