Idexx Filta-Max xpress User Manual

27
Filta-Max xpress Operator’s Guide
Appendix C: Troubleshooting
Contact IDEXX Technical Service for assistance:
• In the United States call 1-800-321-0207 or email watertechnicalservice@idexx.com.
• In Europe call +44 (0)1638 676800 or email emeatechsupport@idexx.com.
Issue: Check the following:
No Flow error message
displayed, and the LED
flashes red.
• The air compressor is turned on, and the air compressor’s inlet valve is open.
• The air line is connected to the inlet connector on the Pressure Elution
Station.
• The lockable air inlet with relief valve on the elution station is open.
• There is sufficient buffer solution in the buffer reservoir.
Buffer solution does not
enter the chamber, the
Low Flow error message
is displayed, and the LED
flashes red.
• The air compressor is turned on, and the air compressor’s inlet valve is open.
• The pressure in the air compressor receiver is above 6.0 bar (87.0 psig).
• The air line is connected to the inlet connector on the Pressure Elution
Station.
• The air compressor’s outlet regulator is set to at least 5.0 bar.
• The lockable air inlet with relief valve on the Pressure Elution Station is open.
• The closure cap on the buffer reservoir bottle is sealed correctly and is
airtight.
Fill Error message
displayed.
• The closure cap on the buffer reservoir bottle is sealed correctly and is
airtight.
• There is sufficient buffer solution in the buffer reservoir.
• All tubes are attached correctly and are airtight.
High Flow error message
is displayed, and the LED
flashes red.
• The air supply and low-pressure regulator settings are correct.
• There is sufficient buffer solution in the buffer reservoir.
• The liquid inlet tube, located below the closure cap, is below the level of the
buffer solution and is attached to the blue liquid feed line (located above the
closure cap).
Elution cycle starts but
ceases midcycle; Low
Pressure error message
is displayed, and the
LED flashes red.
• There is sufficient pressure in the compressor receiver.
• The alternative air supply, if in use, is functioning correctly.
Chamber Pressure Error
message is displayed.
• There is sufficient pressure in the compressor receiver.
• The alternative air supply, if in use, is functioning correctly.
• The pressure switch on the air compressor is set correctly.
Containment Vessel
Missing error message is
displayed.
• A centrifuge tube has been placed in the collection vessel holder.
Filter Module Missing or
Diverter Missing error
message is displayed.
• The Filter Housing contains a Filter Module and both are connected properly.
• The outlet diverter is correctly attached to the Filter Housing.
• The air pressure chamber, Filter Housing, and outlet diverter are aligned
correctly.
Door Open error
message is displayed.
• The door to the Pressure Elution Station is closed properly.

Idexx Filta-Max xpress Specifications

General

Brand	Idexx
Model	Filta-Max xpress
Category	Laboratory Equipment
Language	English