iDPRT CP-D80 - Error Information Table

CP-D80 User Manual
14
2.3.2 Troubleshooting
No.
Problem
Description
Solution
1
Close and lock doors
Print head is not closed
Close the cover
2
Request not supported
Task request not supported
Press and hold the MENU
button
3
Job could not complete
Receive the data timeout
Press and hold the MENU
button
4
Card not in position
The card is stuck in the
process
Press and hold the MENU
button
5
Printer error
The printer be found in
error
Press and hold the MENU
button
6
Magstripe data error
Data verification error of
magnetic stripe card
Press and hold the MENU
button
7
Magstripe data not
found
The magnetic stripe card
could be found
Press and hold the MENU
button
8
Magstripe read data
error
Error reading magnetic
stripe card
Press and hold the MENU
button
9
Magstripe read no data
The data of magnetic stripe
card can not be read
Press and hold the MENU
button
10
Print ribbon problem
Ribbon breakage or ribbon
wrong specification
Check the ribbon, press and
hold the MENU button
11
Print ribbon out or
missing
Print ribbon out or missing
Replace a new ribbon, press
and hold the MENU button
12
Card hopper empty
Card hopper empty
Place the card