Do you have a question about the IDTECH ViVOpay VP3300 Series and is the answer not in the manual?
Details the key features of the VP3300 family, including connectivity, card reading, and design.
Covers magnetic stripe reading capabilities for the VP3300, including ISO standards and formats.
Details EMV Level 1 and Level 2 compliance for ICC contact card interfaces.
Lists supported contactless payment technologies and standards like ISO 14443 and Apple Pay.
Specifies the supported USB interface modes: USB-HID and USB-KB.
Provides initial setup guidance for connecting and using VP3300 devices with host systems.
Details current draw specifications for different operating states and battery life estimates.
Explains the meaning of LED indicators and audible beeps for device status and transaction feedback.
Lists certifications and compliance standards such as CE, FCC, ROHS, REACH, and EMV.
Provides guidance for payment application developers using the ID TECH Universal SDK.
Details how to use the USDK Demo application for testing and interacting with VP3300 devices.
Step-by-step instructions for updating VP3300 firmware using the Universal SDK Demo app.
Guidance on selecting the appropriate USB cable for charging, computer connection, and mobile device use.
Specifies requirements for mounting the VP3300 and adhering to EMV contactless logo placement.
Steps to diagnose and resolve power-related problems with the VP3300 device.
Guidance on verifying device connection to a computer using Windows Device Manager.
How to use the USDK Demo app to send commands like Get Serial Number and Set Date.
Advice for resolving persistent issues and contacting customer support for assistance.
| Model | VP3300 |
|---|---|
| Magnetic Stripe | Yes |
| Contactless Payments | Yes |
| Storage Temperature | -4°F to 140°F (-20°C to 60°C) |
| Power Supply | Rechargeable lithium-ion battery |
| Connectivity | Bluetooth |
| Compatibility | iOS, Android |
| Card Types Supported | EMV, Magstripe, NFC |
| Encryption | AES |
| Certifications | PCI PTS 5.x, EMV Level 1 & 2 |
| Charging Time | 2 hours |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |