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IDTECH ViVOpay VP3300 Series - User Manual

IDTECH ViVOpay VP3300 Series
20 pages
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ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: (714) 761-6368 Fax (714) 761-8880
www.idtechproducts.com
VP3300/VP3300C/VP3300E
User Manual
80149509-001 Rev. N
4 May 2021
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Summary

FCC Warning Statement

Introduction

Major Features of the VP3300 Family

Details the key features of the VP3300 family, including connectivity, card reading, and design.

Magnetic Stripe Features (VP3300 Only)

Covers magnetic stripe reading capabilities for the VP3300, including ISO standards and formats.

ICC Contact Card Features

Details EMV Level 1 and Level 2 compliance for ICC contact card interfaces.

Contactless NFC Features

Lists supported contactless payment technologies and standards like ISO 14443 and Apple Pay.

Supported USB Interfaces

Specifies the supported USB interface modes: USB-HID and USB-KB.

Before Using VP3300 Products

Provides initial setup guidance for connecting and using VP3300 devices with host systems.

Electrical Power

Details current draw specifications for different operating states and battery life estimates.

LED Status and Audible Beeper

Explains the meaning of LED indicators and audible beeps for device status and transaction feedback.

Other Agency Approvals and Compliances

Lists certifications and compliance standards such as CE, FCC, ROHS, REACH, and EMV.

Software Development Support

Best Practices for VP3300 Developers

Provides guidance for payment application developers using the ID TECH Universal SDK.

USDK Demo App

Details how to use the USDK Demo application for testing and interacting with VP3300 devices.

Updating VP3300 Firmware

Step-by-step instructions for updating VP3300 firmware using the Universal SDK Demo app.

USB Cable Requirements

Guidance on selecting the appropriate USB cable for charging, computer connection, and mobile device use.

Mounting and EMV Logo Requirements

Specifies requirements for mounting the VP3300 and adhering to EMV contactless logo placement.

Troubleshooting VP3300 Issues

Checking for Power Issues

Steps to diagnose and resolve power-related problems with the VP3300 device.

Checking for Connectivity Issues

Guidance on verifying device connection to a computer using Windows Device Manager.

Testing in the USDK Demo App

How to use the USDK Demo app to send commands like Get Serial Number and Set Date.

Further Issues

Advice for resolving persistent issues and contacting customer support for assistance.

For More Information

IDTECH ViVOpay VP3300 Series Specifications

General IconGeneral
ModelVP3300
Magnetic StripeYes
Contactless PaymentsYes
Storage Temperature-4°F to 140°F (-20°C to 60°C)
Power SupplyRechargeable lithium-ion battery
ConnectivityBluetooth
CompatibilityiOS, Android
Card Types SupportedEMV, Magstripe, NFC
EncryptionAES
CertificationsPCI PTS 5.x, EMV Level 1 & 2
Charging Time2 hours
Operating Temperature32°F to 104°F (0°C to 40°C)

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