19
EN
Problem Resolution If the problem persists
The machines does not turn on.
Check the socket, the plug, the voltage and that you have pressed one of the two coffee buttons for 1-2
seconds.
Contact an authorised help
centre.
The machine does not brew coffee.
The water tank is empty. Fill the water tank.
Tank not inserted correctly. - Insert the water tank correctly.
Incomplete closure of the moving part of the machine head. - Close the lever tight.
Pump won't start. - Dispense water without capsule and then try again with new capsule.
The machine makes too much noise.
The water tank is empty. Fill the water tank.
Tank not inserted correctly. - Insert the water tank correctly.
Droplets of water leak from the unit after it is
turned on.
It is not a problem, the machine is warming up.
The machine brews coffee slowly.
The speed of brewing depends on the variety of coffee.
You're using a different type of capsule. - Check the type of capsule used.
There is limescale. - Run the descaling cycle.
The machine brews coffee too fast.
The speed of brewing depends on the variety of coffee.
You're using a different type of capsule. - Check the type of capsule used.
The coffee is cold. Warm up the cup.
Coffee tastes sour.
Brew a couple of cups of water.
Capsule expired. - Use a new capsule.
The buttons flash alternately. Descaling cycle required. - Run the descaling cycle.
The "espresso" button flashes quickly. The machine is malfunctioning. Turn off and then on again after 30 seconds.
The descaling cycle does not start. Descaling must be done with the machine cold.
PROBLEM - CAUSE - SOLUTION
To Next Page
Loading...
