Imetec P8401 - Troubleshooting Common Problems

18
EN
TROUBLESHOOTING
This chapter describes the most common problems that can arise using the appliance. If the problems
cannot be solved with the information below, please contact the Authorised Assistance Centre.
Problem Possible cause Solution
The plate (16) remains
cold or does not heat
up.
There is no power
supply.
Check if the power supply cable plug (7)
is inserted correctly or try inserting it in
another socket.
Check whether the temperature
adjustment knob (13) is set to the
minimum temperature.
The plate temperature
LED (14) goes on and
off.
Normal procedure.
The plate temperature control LED (15)
switches on and off to indicate the iron
heating phase. The LED goes off once the
set temperature is reached.
Only a little steam or
none at all is dispensed.
There is not enough water in
the reservoir (1).
Fill the reservoir (1).
The anti-scale filter (18) is no
longer effective.
When the filter (18) is no longer effective,
the electronic system modifies steam
emission to safeguard the lifespan of the
product.
Check that the filter change LED (8)
and the acoustic signal are ON and
then replace the filter as indicated in the
specific paragraph.
The steam knob is on ECO-
MIN (low steam level).
Check whether the level needs to be
raised.
The anti-scale filter (18) is not
inserted correctly.
Cross-check the anti-scale filter insertion
process as indicated in the specific
paragraph.
The impurities that
come out
from the steam holes
stain the garments.
Chemical additives, scented
liquids or descaling agents are
being used.
These substances damage the product:
do not add additives to the water in the
reservoir.
Starch is being used.
Always spray the starch on the reverse
side of the fabric.
Use of dirty or unsuitable water. Use tap water.
Water leaks from the
plate.
The temperature adjustment
knob (13) is set to a
temperature that is too low.
Turn the temperature adjustment knob
(13) to a position from 3 dots upwards.
Use distilled water.
Refer to TYPE OF WATER TO BE USED
at the beginning of this manual