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CHAPTER 3 - Maintenance and Troubleshooting for the
MicroScribe™ G2
This section contains information on how to care for your MicroScribe™ G2, how to troubleshoot
problems you may have, and technical specifications.
Caring for Your MicroScribe™ G2
Your MicroScribe G2 has been designed to require little maintenance and to provide years of
trouble-free service. This short section contains suggestions for maintaining your Immersion
MicroScribe G2 and servicing it, if necessary.
The MicroScribe is a precision measurement device and should be handled with care.
Dropping, jarring, or otherwise abusing the MicroScribe may result in damage not covered
under warranty.
Protect the MicroScribe Digitizing Arm from the following dangers:
• Excessive heat (the MicroScribe is designed to work at room temperature).
• Avoid direct sunlight.
• Physical shock, particularly to any of the three instrumented joints or the shafts joining
them.
• Allow for proper air circulation (for cooling) around the device. We recommend an air gap
of at least 3 inches around the device.
• Avoid moisture and all contaminants.
In addition, please observe the following precautions:
• Never connect any external cables while the power supply or USB cable is connected.
• Clean off any spills immediately using a sponge or other absorbent material.
Follow common sense when handling the MicroScribe G2. Please use the original packing
materials or otherwise identical packaging when transporting the system.
Never pack the system with the stylus of the digitizing arm inserted into the holder (i.e. never ship
the system in a bound state such as the home position). This can permanently damage the
system.
To clean the MicroScribe, use a slightly damp, lint-free cloth. Avoid liquid cleaners or abrasive
materials, as these may create a risk of electric shock or damage the surface finish of the
product.