Service and Factory Support Page 6.0 - 1 6.0
6.0 Service & Factory Support
Where to Find Help
Chapter 6 is divided into four problem solving sections for your reference. These
are:
Service and Factory Support Section 6.0
Alarms and Error Codes Section 6.1
Trouble Shooting Guide Section 6.2
Warranty Section 6.3
Refer to the Table of Contents and Figures in this manual to find where other
helpful information is located.
A Quick Reference Guide is provided with every TS-LLD system. It was
specifically designed for use by your customer at his station. He has been
instructed to keep a log of all alarm and error codes. This log could be FAXed to
you and would prove to be very useful diagnostic tool. Distributors and
Installers: you may order more guides by contacting INCON and asking for part
number 000-1447. Certain restrictions may apply.
Service
Only authorized service technicians / organizations are permitted to install and
work on this equipment. Contact INCON for authorized service technicians in your
area.
Continued next page...
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Contents:
• Where to Find Help
• Service
• Factory Support
• Phone & Fax numbers
• INCON Office Hours:
• Before calling INCON:
NOTE
☞
• Return Shipments
• Warranty Registration Card
(blank... can be copied,
filled-in the copy and FAX
back to INCON)
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