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TroubleshootingTroubleshooting
Message Caused by What to do
The ambient temperature
is too High
Place the meter within the
operating temperature range for
more than 10 minutes and
retest.
The test result is lower
than 10 mg/dl
(0.6 mmol/L)
Check the accuracy of your test
strip by performing a control
solution test. After, re-test with
blood sample two or three
times. When “Lo” message
persists, please consult a doctor
for assistance.
The test result is higher
than 600mg/dl
(33.3 mmol/L)
Check the accuracy of your test
strip by performing a control
solution test. After, re-test with
blood sample two or three
times. When “HI” message
persists, please consult a doctor
for assistance.
Problem with the test
strip
Insert a new test strip. If Er4
message persists, please
contact your authorized
representative or customer
support.
The blood sample was
applied before the (blood
insertion picture) symbol
appeared on the display
(refer p21).
Repeat the test with new test
strip. Apply blood only after the
(blood insertion picture) symbol
appears on the display.
The ambient temperature
is too low
Place the meter within the
operating temperature range for
more than 10 minutes and
retest.
Message Caused by What to do
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