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General| Device Type | Payment Terminal |
|---|---|
| Model | EFT930B |
| Manufacturer | Ingenico |
| Power Supply | AC Adapter |
| Battery | Rechargeable Lithium-ion |
| Memory | 128MB RAM, 128MB Flash |
| Card Reader | Smart Card, Magnetic Stripe, Contactless |
| Connectivity | Bluetooth, USB |
| Payment Methods | Contactless |
| Operating System | Linux |
Details on how the terminal displays battery status and factors affecting drainage.
Guidance on checking for terminal tampering and ensuring secure access.
Instructions on how to safely disconnect the EFT930 base from the electrical mains.
Covers lithium battery handling, electrical outlet criteria, and aircraft usage.
Details explosion area regulations, health appliance interference, and CE marking.
Information on the WEEE directive for product recycling and disposal.
Instructions for disposing of batteries at appropriate collection points.
Instructions for setting up dual communication modes for the terminal.
Specific installation steps for terminals using a telephone line connection.
Procedures for turning the terminal on and off.
Explanation of the terminal display elements and their status indicators.
Describes the various battery status symbols displayed on the terminal.
Explains signal strength indicators and network connectivity status.
How to access and use the transaction menu options.
How to access and use the system menu for administration functions.
Instructions on how to enter text and characters using the terminal keypad.
Guidance on correctly inserting a chip card into the terminal.
Instructions for correctly swiping a magnetic stripe card through the terminal.
How to use contactless cards with the terminal's reader.
Procedure for re-printing receipts.
Details how transactions can be started, by amount or card.
Step-by-step guide for processing a sale transaction with an inserted card.
Step-by-step guide for processing a sale transaction by swiping a card.
How to process a sale transaction using a contactless card.
Steps for obtaining a voice referral using a password.
Instructions for using a supervisor card or password for referrals.
Explains what happens when an incorrect password is entered and how to retry.
Guide to setting or changing the terminal's referral password.
Prompt to enter a new referral password.
Steps for processing a refund transaction.
How to perform a contactless refund transaction.
Entering the total amount for a contactless refund.
How to process a purchase transaction with cashback.
How to process a cash advance transaction.
How to add a gratuity as a percentage of the transaction total.
Processing restaurant purchases with gratuity.
Prompt asking the customer if they wish to add a gratuity.
Entering the gratuity amount for the transaction.
Steps for processing a refund transaction that includes gratuity.
Prompt to indicate if a gratuity was added to the refund.
Steps for initiating a pre-authorisation transaction.
Procedure to complete a pre-authorised transaction.
Entering the final transaction amount for completion.
Steps for processing mail order transactions where the customer is not present.
Procedures for handling card read failures or manual card entry.
Entering the card's expiry date.
Entering the card's start date or issue number.
Determining if the customer is present for the transaction.
Entering the transaction amount manually.
Entering the security code (CSC/AVS) for card verification.
Entering postcode and address details for verification.
Confirmation message that the connection for reversal is made.
Process for verifying customer accounts.
Handling and messages related to incorrect PIN entries.
Message indicating too many incorrect PIN attempts.
How to cancel a transaction before it is authorised.
How to cancel a transaction after authorisation but before completion.
How to cancel a transaction after it has been completed (Reversal/Refund).
What happens when the customer selects to cancel a transaction.
How to correct mistakes made during data entry.
Procedure for printing duplicate receipts.
How to print X and Z Totals for transaction summaries.
How to print and reset waiter totals.
Prompt to initiate the end-of-day banking process.
Choosing which card types to include in the banking process.
Reconciling transactions for a specific acquirer.
Entering a specific function code to perform a terminal operation.
Information on the default shared waiter ID.
Steps to create and add individual waiter IDs to the terminal.
Steps to delete an existing waiter ID from the terminal.
Steps to change the name of an existing waiter ID.
Option to create default numbered waiters instead of named ones.
Confirmation prompt for creating default waiter IDs.
Prompt to enter the correct current date.
Prompt to enter the correct current time.
Setting the number of minutes before the terminal enters sleep mode.
Printing a log of the last 100 transactions for review.
Prompt to continue printing the transaction log.
Steps to assign the terminal to a base unit.
Choosing a base unit from a list for the handset assignment.
Perform a test to evaluate the terminal's signal strength.
Status display during the signal quality test.
Step-by-step guide for replacing the paper roll in the printer.
Recommendation to insure the terminal against loss or damage.
Notice regarding the terminal's high security design for fund transfers.
General tips for terminal operation and maintenance.
Advice on financial management and transaction checking.
Explanations of common terminal prompts, their causes, and remedies.
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