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5 Troubleshooting
5
Fault Code Name Possible Causes Solution Level
Err46
Re-leveling
abnormal
Subcode 101: The
leveling signal is
inactive during re-
leveling.
Check whether the leveling signal is normal.
2B
Subcode 102: The
re-leveling running
speed exceeds 0.1 m/
s.
Check whether the encoder is used properly.
Err47
Shorting door
lock circuit relay
abnormal
Subcode 101: During
re-leveling or pre-
open running, the
shorting door lock
circuit contactor
outputs for continuous
2s, but the feedback
is invalid and the door
lock is disconnected.
⢠Check the signal feature (NO, NC) of the
feedback contact on the shorting door lock
circuit contactor.
⢠Check whether the shorting door lock circuit
contactor acts properly.
2B
Subcode 102: During
re-leveling or pre-
open running, the
shorting door lock
circuit contactor has
no output, but the
feedback is valid for
continuous 2s.
Subcode 106: The
feedback from the
shorting door circuit
relay is valid before
re-leveling.
Subcode 103: During
re-leveling or pre-
open running, the
output time of the
shorting door lock
circuit contactor is
larger than 15s.
⢠Check whether the leveling and re-leveling
signals are normal.
⢠Check whether the re-leveling speed is set
too small.
Err48
Door open fault
Subcode 101: The
consecutive times
that the door does
not open to the limit
reaches the setting in
Fb-09.
⢠Check whether the door machine system
works properly.
⢠Check whether the CTB output is normal.
⢠Check whether the door open limit signal and
door lock signal are normal.
5A
Err49
Door close fault
Subcode 101: The
consecutive times
that the door does
not open to the limit
reaches the setting in
Fb-09.
⢠Check whether the door machine system
works properly.
⢠Check whether the CTB output is normal.
⢠Check whether the door close limit signal
and door lock signal are normal.
5A
Err50
Consecutive loss
of leveling signal
Subcode 101:
Leveling signal stuck
is detected for three
consecutive times.
⢠Check whether the leveling and door zone
sensors work properly.
⢠Check the installation verticality and depth of
the leveling plates.
⢠Check the leveling signal input points of the
MCB.
⢠Check whether the steel rope slips.
5A
Subcode 102:
Leveling signal loss
is detected for three
consecutive times.