Inovance Monarch NICE-L-C-4037F

Other manuals for Inovance Monarch NICE-L-C-4037F

Questions and Answers

G
Gina WeaverNov 22, 2025
How to troubleshoot overcurrent during acceleration with Inovance Controller?
- S
  Samantha RiversNov 22, 2025
  If you are experiencing overcurrent during acceleration with your Inovance Controller, there are several potential causes to investigate. First, the main circuit output might be grounded or short-circuited, so check the motor cables and PE cable for incorrect connections, verify that a shorting PMSM stator contactor isn't causing a short circuit at the controller output side, and inspect the motor cables for damaged jackets. Second, improper motor auto-tuning can lead to this issue, so set the motor parameters correctly according to the motor nameplate and perform motor auto-tuning again. Finally, an incorrect encoder signal can also cause overcurrent, so check whether encoder pulses per revolution (PPR) is set correctly, ensure the encoder signal isn't being interfered with, verify the en...
A
Andrea HornSep 4, 2025
What should I do if my Inovance Monarch NICE-L-C-4037F reports a power supply phase loss?
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  Tracy GreeneSep 4, 2025
  If your Inovance Controller reports a power supply phase loss, it indicates that the power input phases are not symmetric. First, check whether any phase of the three-phase power supply is lost. Then, verify whether the three phases of the power supply are balanced. Also, check whether the power voltage is normal, and adjust the power voltage if necessary. For 220 V models, you can set FC-01 bit 14 to 1 to cancel detection of this fault.
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Vanessa HallSep 7, 2025
What are the common causes of motor auto-tuning faults in Inovance Controller?
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  Lindsay JohnsonSep 7, 2025
  A motor auto-tuning fault in your Inovance Controller can occur for various reasons: * If learning the stator resistance fails, check whether the motor wiring is correct. * If learning the magnetic pole position fails. * If the synchronous motor static auto-tuning mode is selected, but the encoder is not SIN/COS, select another auto-tuning mode or use a SIN/ COS encoder. * If CD signal fluctuation is large in synchronous motor static auto-tuning, hardware interference exists. Check whether grounding is correct. * If Leaning the encoder zero- position angle fails in synchronous motor angle-free auto- tuning, obtain the encoder zero-point angle in inspection state, and then perform half- automatic angle-free auto-tuning under normal-speed running.
C
christopher55Sep 8, 2025
What should I check if my Inovance Monarch NICE-L-C-4037F indicates a power output phase loss?
- S
  Sean PalmerSep 8, 2025
  If your Inovance Controller indicates a power output phase loss, the issue likely stems from the output wiring of the main circuit being loose. Check whether the motor wiring is secure and verify whether the RUN contactor on the output side is normal.
H
Heather BentleySep 10, 2025
How to troubleshoot a RUN contactor feedback abnormal error on an Inovance Controller?
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  bradleyaudreySep 10, 2025
  A RUN contactor feedback abnormal error on your Inovance Controller can have a couple of causes: * If the feedback of the RUN contactor is active, but the contactor has no output, check whether the feedback contact of the contactor acts properly and check the signal feature (NO, NC) of the feedback contact. * If the current of the asynchronous motor from acceleration to constant-speed running is too small (? 0.1 A), check whether the output cables UVW of the controller are connected properly and check whether the control circuit of the RUN contactor coil is normal.
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Lisa ScottSep 12, 2025
What causes the 'door lock disconnected during running' error in Inovance Monarch NICE-L-C-4037F?
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  Danielle HowellSep 12, 2025
  If your Inovance Controller displays a 'door lock disconnected during running' error, indicated by subcodes 101 or 102, it means the door lock circuit feedback is invalid during elevator operation. Check whether the hall door lock and the car door lock are in good contact. Also, verify whether the door lock contactor acts properly, check the signal feature (NO, NC) of the feedback contact on the door lock contactor, and ensure the external power supply is normal.
K
kwhiteNov 23, 2025
What causes overcurrent during deceleration in Inovance Controller and how to fix it?
- T
  Thomas SandovalNov 23, 2025
  If your Inovance Controller experiences overcurrent during deceleration, it may be due to a few reasons. A potential cause is that the main circuit output is grounded or short-circuited. To resolve this, check whether the motor cables and PE cable are connected incorrectly, verify that the shorting PMSM stator contactor causes a short circuit at the controller output side, and inspect the motor cables for damaged jacket. Also, improper motor auto-tuning can cause this issue. Ensure you set motor parameters correctly according to the motor nameplate and perform motor auto-tuning again. Another possible cause is an incorrect encoder signal. Verify that encoder pulses per revolution (PPR) is set correctly, check whether the encoder signal is interfered with, ensure the encoder cable runs thro...
B
Beverly ColemanNov 20, 2025
What to do if my Inovance Controller shows an overload error?
- J
  Jeffrey GrayNov 20, 2025
  If your Inovance Controller is showing an overload error, it could be due to several reasons. First, check if the brake is released and the brake power supply is normal, and also check whether the guide shoes are too tight, since the mechanical resistance may be too large. Then, verify that the balance coefficient is correct. Also, ensure the encoder feedback signal and parameter settings are correct, including the initial angle of the encoder for PMSM. If the elevator running current is higher than normal, check the motor parameter setting and perform motor auto-tuning again. If the issue persists, and this fault is reported when the slip experiment is carried on, perform the slip experiment by using the function set in F3-24. Finally, an incorrect motor phase sequence can cause this, so ...
P
Patricia ThompsonSep 18, 2025
What does 'Output abnormal' mean on my Inovance Controller?
- J
  John PattersonSep 18, 2025
  If your Inovance Controller displays 'Output abnormal', it indicates a specific issue: * If the subcode is 1, the braking resistor is short-circuited. Check that wiring of the braking resistor and braking unit is correct, without short circuit and check whether the main contactor works properly and whether there is arch or stuck problem. * If the subcode is 2, the braking IGBT is short-circuited.
K
kaylaschneiderSep 22, 2025
What to do if Inovance Controller shows overcurrent during acceleration?
- H
  Hayley RamirezSep 22, 2025
  If the Inovance Controller experiences overcurrent during acceleration, several factors could be at play. First, examine the motor and grounding cables to ensure they are correctly connected and that the motor cables do not have damaged jackets. Also, check for short circuits at the controller output side, especially from shorting PMSM stator contactors. Another potential cause is incorrect motor parameters or improper auto-tuning; verify the motor parameters against the nameplate and repeat the motor auto-tuning process. You may also need to reduce the acceleration rate if the acceleration time is too short. Finally, ensure that the phase sequence of the motor is correct by exchanging the motor UVW phase sequence.

Summary

Preface

More Advanced Technology

Details advanced technological features including distance-based travel, group control, redundancy, and real-time clock.

Easier Use

Covers integrated design, parameter setup, keypad usability, load cell tuning, and commissioning tools.

Safer Running

Focuses on multiple security protections, fault-tolerant design, and environmental adaptability for safe operation.

Better Economy

Discusses cost reduction and efficiency via integrated design and communication technologies.

About This Manual

Provides an overview of the manual's content, including features, safety, design, and maintenance.

Introduction

Basic Functions

Details common running functions, including collective selective, door settings, and voice announcements.

Fire Emergency and Security Functions

Describes functions related to fire safety, security, and power failure evacuation.

Optional Functions

Lists and describes optional modules and features for enhanced functionality.

1 Product Information

Designation Rule and Nameplate

Explains the model designation system and details found on the controller's nameplate.

Description of Components

Provides an overview and identification of the various physical components of the controller unit.

Technical Data

Presents the main technical specifications and data for the NICE3000new controller.

System Configuration

Illustrates the system components, their interconnections, and communication interfaces.

2 Installation and Wiring

Installation

Covers installation requirements: environment, clearance, orientation, and dimensions.

Wiring

Details main and control circuit terminal descriptions, wiring, cable sizes, and tightening torque.

Interface and Communication

Explains digital inputs, analog inputs, relay outputs, Modbus, and CAN communication.

Installation of Shaft Position Signals

Describes the installation of leveling switches, slow-down switches, and limit switches.

3 Peripheral Devices and Options

Peripheral Devices

Describes essential peripheral devices and their connection diagrams.

Peripheral Device Selection Guide

Offers guidance on selecting cables, breakers, contactors, reactors, filters, and motors.

Options

Lists and describes optional components like expansion boards, PG cards, and monitoring modules.

4 Commissioning Tools

Keypad

Explains the 3-button keypad for basic setup, parameter viewing, and command input.

Operation Panel

Details the LED operation panel, including keys, indicators, data display, and basic operations.

Cell Phone Commissioning Software

Describes software for parameter setting, commissioning, and monitoring via smartphone using a Wi-Fi module.

5 System Commissioning

System Commissioning Guide

Provides a general guide for complete elevator system commissioning and implementing running functions.

Safety and Circuit Check

Outlines precautions and inspection points for mechanical and electrical safety before commissioning.

Power-on and Controller State Check

Covers checks for power-on status, normal power-on states, and handling of initial faults.

Commissioning at Inspection Speed

Details motor auto-tuning procedures for synchronous and asynchronous motors.

Commissioning at Normal Speed

Describes commissioning steps at normal speed, including shaft auto-tuning, car top, and HCB settings.

Riding Comfort Adjustment

Explains how to adjust parameters for riding comfort and leveling accuracy.

6 Parameter Description

Keypad Parameters

Describes parameters accessible via the keypad, including floor display and fault codes.

Operation Panel Parameters

Explains the operation panel's menu structure, function code groups, and parameter properties.

Group F0: Basic Parameters

Details basic parameters such as control mode, command source, and speed settings.

Group F1: Motor Parameters

Covers encoder type, motor power, voltage, current, frequency, speed, and auto-tuning parameters.

Group F3: Running Control Parameters

Details parameters for startup speed, acceleration/deceleration rates, jerk times, and special deceleration.

Group F7: Test Function Parameters

Outlines parameters for testing functions like car calls, random running, and limit switches.

Group FC: Protection Function Parameters

Details parameters for overload protection, phase loss protection, and light curtain judgment.

Group E0-E9: Fault Record Parameters

Lists parameters for recording and displaying fault codes, subcodes, and related information.

7 Troubleshooting

Elevator Fault Display

Explains how fault codes are displayed on the keypad and operation panel.

Restart after Fault

Outlines methods for restarting the system after a fault, including automatic and manual resets.

Description of Fault Levels

Categorizes faults by severity and provides corresponding solutions.

Fault Information and Troubleshooting

Provides a table of fault codes, causes, and solutions for troubleshooting.

8 Inspection and Maintenance

Daily Maintenance

Lists daily inspection items for the motor, cooling fan, and environment.

Periodic Inspection

Details periodic inspection items for various components like cables and peripheral devices.

Main Circuit Insulation Test

Describes the procedure for testing main circuit insulation resistance.

Replacement of Vulnerable Components

Covers the lifetime and replacement of wear parts like cooling fans and electrolytic capacitors.

9 Description of Functions and Schemes

Attendant Function

Explains the attendant mode, its operation, and wiring.

Fire Emergency Running

Describes system behavior during fire emergency, including return to base floor and firefighter operation.

Elevator Lock Function

Details the elevator lock function and its input wiring from HCB or MCB.

Full-Load;Overload Function

Explains full-load/overload handling and wiring for analog and digital switches.

Running Test

Outlines parameters for car call tests, random running, and disabling functions for testing.

Anti-nuisance Function

Describes nuisance call detection and handling based on load cell, light curtain, or light-load signals.

UCMP Function

Explains the UCMP function for preventing unexpected car movement and its wiring.

Braking Force Test Function

Describes periodic testing of brake contactor performance and control system braking force.

Automatic Emergency Evacuation Scheme at Power Failure

Covers emergency evacuation using UPS or ARD during power failures.

Parallel;Group Control Scheme

Details parallel and group control for multi-elevator systems.

Opposite Door Control Scheme

Explains separate control for elevator doors across different modes.

STO Application Scheme

Describes the application of STO technology for safety.

Appendix A Foreign Standards

Important Notes

General compliance notes regarding CE mark and European regulations.

EMC Guidelines Compliance

Explains electromagnetic compatibility, including directives and requirements for filters and cables.

Requirements on Cables and Cabling

Covers requirements for shielded cables, including cross-sections, braided density, and fastening.

Solutions to EMC Interference

Offers solutions for typical EMC interference problems like ELCB tripping and communication issues.

Appendix B Parameter Table