Inovance Monarch NICE300new Series

Questions and Answers

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Theresa NorrisSep 4, 2025
What should I do if my Inovance Monarch NICE300new Controller reports a power supply phase loss?
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  Terry FosterSep 5, 2025
  If your Inovance Controller reports a power supply phase loss, it indicates that the power input phases are not symmetric. First, check whether any phase of the three-phase power supply is lost. Then, verify whether the three phases of the power supply are balanced. Also, check whether the power voltage is normal, and adjust the power voltage if necessary. For 220 V models, you can set FC-01 bit 14 to 1 to cancel detection of this fault.
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rhopkinsDec 1, 2025
What to do if Inovance Monarch NICE300new shows overvoltage during acceleration?
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  Colton BradyDec 1, 2025
  If your Inovance Controller is showing an overvoltage error during acceleration, there are a couple of potential causes. The input voltage might be too high, so check the input voltage and observe whether the bus voltage is too high (normal: 540 to 580 V for 380 voltage input). Alternatively, the resistance of the braking resistor could be excessive, or the braking unit might be failing. Check for the balance coefficient, and check whether the bus voltage rises too quickly during running. If yes, the braking resistor does not work or its model is improper: a. Check whether the cable connecting the braking resistor is damaged, whether the cooper wire touches the ground, and whether the connection is reliable. b. Check whether the resistance is proper based on the recommendation and select a...
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Andrew ChambersDec 1, 2025
How do I fix overvoltage during deceleration on my Inovance Monarch NICE300new Controller?
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  Taylor JonesDec 1, 2025
  If you're experiencing overvoltage during deceleration with your Inovance Controller, several factors could be responsible. First, the input voltage might be too high, so check the input voltage and observe whether the bus voltage is too high (normal: 540 to 580 V for 380 voltage input). Second, the resistance of the braking resistor might be excessive, or the braking unit could be failing. In this case, check for the balance coefficient, and check whether the bus voltage rises too quickly during running. If yes, the braking resistor does not work or its model is improper: a. Check whether the cable connecting the braking resistor is damaged, whether the cooper wire touches the ground, and whether the connection is reliable. b. Check whether the resistance is proper based on the recommenda...
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michaelwestNov 25, 2025
Why does my Inovance Monarch NICE300new show overcurrent at constant speed?
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  Patricia WilsonNov 25, 2025
  An overcurrent issue at constant speed in your Inovance Controller can stem from several causes. The main circuit output might be grounded or short-circuited. Therefore, check whether the motor cables and PE cable are connected incorrectly, ensure that the shorting PMSM stator contactor causes a short circuit at the controller output side, and check whether the motor cables have a damaged jacket. Alternatively, the motor auto-tuning might be improperly configured. In this case, set motor parameters correctly according to the motor nameplate, and perform motor auto-tuning again. Finally, an incorrect encoder signal could be the culprit. Check whether encoder pulses per revolution (PPR) is set correctly, ensure the encoder signal is not interfered with, verify the encoder cable runs through ...
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Monica BallNov 23, 2025
What causes overcurrent during deceleration in Inovance Monarch NICE300new and how to fix it?
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  craig06Nov 23, 2025
  If your Inovance Controller experiences overcurrent during deceleration, it may be due to a few reasons. A potential cause is that the main circuit output is grounded or short-circuited. To resolve this, check whether the motor cables and PE cable are connected incorrectly, verify that the shorting PMSM stator contactor causes a short circuit at the controller output side, and inspect the motor cables for damaged jacket. Also, improper motor auto-tuning can cause this issue. Ensure you set motor parameters correctly according to the motor nameplate and perform motor auto-tuning again. Another possible cause is an incorrect encoder signal. Verify that encoder pulses per revolution (PPR) is set correctly, check whether the encoder signal is interfered with, ensure the encoder cable runs thro...
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Ryan GrayNov 22, 2025
How to troubleshoot overcurrent during acceleration with Inovance Monarch NICE300new?
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  Eugene WalkerNov 22, 2025
  If you are experiencing overcurrent during acceleration with your Inovance Controller, there are several potential causes to investigate. First, the main circuit output might be grounded or short-circuited, so check the motor cables and PE cable for incorrect connections, verify that a shorting PMSM stator contactor isn't causing a short circuit at the controller output side, and inspect the motor cables for damaged jackets. Second, improper motor auto-tuning can lead to this issue, so set the motor parameters correctly according to the motor nameplate and perform motor auto-tuning again. Finally, an incorrect encoder signal can also cause overcurrent, so check whether encoder pulses per revolution (PPR) is set correctly, ensure the encoder signal isn't being interfered with, verify the en...
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Miguel WrightNov 20, 2025
What to do if my Inovance Monarch NICE300new shows an overload error?
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  Renee MerrittNov 20, 2025
  If your Inovance Controller is showing an overload error, it could be due to several reasons. First, check if the brake is released and the brake power supply is normal, and also check whether the guide shoes are too tight, since the mechanical resistance may be too large. Then, verify that the balance coefficient is correct. Also, ensure the encoder feedback signal and parameter settings are correct, including the initial angle of the encoder for PMSM. If the elevator running current is higher than normal, check the motor parameter setting and perform motor auto-tuning again. If the issue persists, and this fault is reported when the slip experiment is carried on, perform the slip experiment by using the function set in F3-24. Finally, an incorrect motor phase sequence can cause this, so ...
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howardroySep 19, 2025
What does 'Output abnormal' mean on my Inovance Monarch NICE300new?
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  Victoria JohnsonSep 22, 2025
  If your Inovance Controller displays 'Output abnormal', it indicates a specific issue: * If the subcode is 1, the braking resistor is short-circuited. Check that wiring of the braking resistor and braking unit is correct, without short circuit and check whether the main contactor works properly and whether there is arch or stuck problem. * If the subcode is 2, the braking IGBT is short-circuited.
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xrossSep 18, 2025
What causes IGBT overheat in Inovance Monarch NICE300new?
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  Tina SanchezSep 18, 2025
  IGBT overheat in your Inovance Controller is caused by the ambient temperature being too high. Reduce the ambient temperature.
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Stephanie Massey DDSSep 15, 2025
What to do when the Inovance Monarch NICE300new Controller shows 'Maintenance notification period reached'?
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  Nancy OrrSep 15, 2025
  If your Inovance Controller displays 'Maintenance notification period reached', it means the elevator hasn't been maintained within the notification period. Power-off and maintain the elevator or disable the maintenance notification function by setting F9-13 to 0.

Summary

Safety Information and Precautions

Electrical Safety Guidelines

General safety guidelines for working with AC Drives and electrical components.

Machine and Personnel Safety

Requirements for safe system design, installation, and personnel training for safe operation.

Electrical Shock Hazard Information

Details on electrical shock hazards and necessary protective measures.

Product Approvals and Standards

Information on certification marks and compliance with relevant industry standards.

Introduction to Elevator Controller

Basic Elevator Functions

Details on fundamental operational functions of the elevator system.

Optional System Functions

Features and modules that can be added to enhance system capabilities.

List of Available Options

A table listing optional components and their specifications for the system.

Product Information

Product Acceptance Procedures

Procedures for checking the product upon receipt and verifying its condition.

Designation Rule and Nameplate Explanation

Explanation of the product model designation and details on the nameplate.

Controller Ratings and Specifications

Technical specifications and ratings for various controller models.

Technical Specifications Overview

Detailed technical specifications of the NICE3000new elevator controller.

Braking Resistor Selection Guide

Guidelines for selecting appropriate braking resistors based on controller model.

MCTC-PG Card Selection

Guide for selecting MCTC-PG cards based on different encoder types.

Optional Parts Details

Information on optional components like CTB, HCB, CCB, and MIB boards.

System Commissioning Procedures

Commissioning Tools Usage

Overview of the tools used for system commissioning.

Onboard Keypad Operation

Instructions for using the onboard 3-button keypad for controller operations.

LED Operation Panel Guide

Guide to operating the LED panel for parameter modification and status monitoring.

System Commissioning Safety Checks

Essential safety checks required before starting system commissioning.

Commissioning at Inspection Speed

Procedures for commissioning the system at inspection speed.

Shaft Auto-tuning Process

Procedures and parameters for performing shaft auto-tuning.

Door Machine Controller Commissioning

Steps for commissioning the door machine controller.

HCB Installation and Setting

Procedures for installing and setting up the Hall Call Board (HCB).

Riding Comfort Adjustment

Factors and methods for adjusting elevator riding comfort.

Leveling Accuracy Adjustment Methods

Methods for adjusting elevator leveling accuracy.

System Functions Explained

Parallel and Group Control

Functionality for parallel and group control of multiple elevators.

Parallel Control Configuration

Implementation and parameters for parallel control of two elevators.

Group Control Requirements

Requirements for implementing group control of multiple elevators.

Opposite Door Control Modes

Four distinct modes for controlling opposite elevator doors.

Unintended Car Movement Protection (UCMP)

Overview of UCMP function to prevent unintended car movement.

UCMP Detection Wiring

Wiring diagram for UCMP detection without auxiliary brake.

Braking Force Detection

Parameters and procedures for braking force detection.

Emergency Evacuation at Power Failure

Methods for automatic emergency evacuation during power failure.

220 V UPS Integration

Wiring diagram for the 220 V UPS emergency power supply.

Automatic Rescue Device (ARD) Setup

Wiring diagrams and parameters for the Automatic Rescue Device (ARD).

Safe Torque Off (STO) Function

Details on the Safe Torque Off (STO) function and its implementation.

Parameter Description and Configuration

Parameter Description Introduction

Explanation of parameter attributes and table definitions.

Parameter Groups Overview

Classification of system parameters into different groups (F0-FJ, FP, Fr).

Detailed Parameter Table

Detailed list of system parameters and their configurations.

Troubleshooting Common Issues

Description of Fault Levels

Classification of faults into five levels based on severity and handling.

Fault Codes and Troubleshooting Solutions

Common fault codes, their possible causes, and troubleshooting solutions.

Inspection and Maintenance Guidelines

Motor Inspection Points

Daily checks for motor condition to prevent performance degradation.

Cooling Fan Checks

Daily checks for the cooling fans and air filter of the controller.

Installation Environment Checks

Daily checks for cabinet, cable duct, and connections.

Load and Current Checks

Daily checks for controller output current and motor rating.

Input Voltage Verification

Daily checks for main power supply and control voltage.

Revision History

Warranty Agreement Terms

Inovance Monarch NICE300new Series Specifications

General

Category	Controller
Control Mode	Vector control, V/F control
Cooling Method	Forced air cooling
Enclosure Rating	IP20
Series	NICE300new
Application	Elevators
Output Voltage	0~Rated input voltage
Communication Interface	CAN, RS485
Protection Features	Overcurrent, overvoltage, undervoltage, overload, short circuit
Operating Temperature	-10°C~+50°C
Humidity	5% to 95% RH, non-condensing
Altitude	≤1000m (derating above 1000m)