Why can't I select my device when I press INPUT on my Insignia LED TV?
If you cannot select your device when you press INPUT on your Insignia LED TV (it is grayed out), turn on the device. Your TV automatically detects and displays which video jacks have devices connected to them when the devices are turned on. You can also turn off Auto Input Sensing.
Why is picture quality good on some channels and poor on others on Insignia LED TV?
If your Insignia LED TV picture quality is good on some channels but poor on others and the sound is good, the problem may be a weak signal from the broadcaster or cable TV provider. If you connect to cable without a set-top box, you may need to install a set-top box to improve the signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.
How do I remove the retail banner from my Insignia NS-40D420NA16 LED TV?
If your Insignia LED TV displays a retail banner, you selected Store Display Mode when you ran the Easy Setup wizard. Run the Easy Setup wizard again and select Home User Mode on the Viewing Environment screen.
How to fix black bars on Insignia NS-40D420NA16 LED TV?
If the picture on your Insignia LED TV does not fill the screen and there are black bars around it, press ASPECT to change the aspect ratio.
Why is the picture dark on my Insignia NS-40D420NA16 but the sound is good?
If your Insignia LED TV has a dark, poor, or no picture (screen is lit), but the sound is good, try another channel, as the station may be experiencing problems. Make sure that the antenna or cable TV is connected correctly and securely. Adjust the brightness. Press PICTURE to change to a different picture mode. If you are using an antenna, the digital channel signal may be low. If the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Ensure that the video cables are connected correctly and securely to your TV. The video cables may be bad, so try a new set.
Why is there no output from one of the speakers on my Insignia NS-40D420NA16 LED TV?
If there is no output from one of the speakers on your Insignia LED TV, adjust the audio balance. Also, make sure that the audio cables are connected correctly and securely to your TV.
Why is there no picture and no sound on my Insignia LED TV?
If your Insignia LED TV has no picture (screen is not lit) and no sound, press the power button on the TV or remote control. Ensure the Audio Only option is set to Off. Verify that the video cables are correctly and securely connected. Adjust the contrast and brightness. Make sure the power cord is plugged into a working outlet. Press INPUT and select the correct video input source. Try another channel, as the station may be experiencing problems. Ensure the incoming signal is compatible. Check that the antenna or cable TV is correctly and securely connected. Check the closed caption settings, as some TEXT modes can block the screen.
Why does my Insignia NS-40D420NA16 have no power?
If your Insignia LED TV has no power, make sure that the power cord is plugged into a working outlet. Unplug the power cord, wait 60 seconds, then plug it back in and turn on your TV. Other devices may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference, then move it further from the TV.
Why does my Insignia NS-40D420NA16 have a few bright or dark spots?
A few bright or dark spots on an Insignia LED TV LCD screen is normal and does not affect the operation of your TV.
How to prevent after images on Insignia NS-40D420NA16?
To prevent after images from appearing on your Insignia LED TV, do not display a still image, such as a logo, game, or computer image, for an extended period of time.
Precautions for safely handling the TV's glass screen and internal liquid.
Instructions for connecting cable or satellite TV boxes.
Guide for connecting and using USB flash drives.
Guide to adjusting various picture settings for optimal quality.
Instructions for customizing sound modes and levels.
To Next Page
General