Intel S5500BC - Server Board Motherboard

Other manuals for Intel S5500BC - Server Board Motherboard

Quick Start User Guide1 page

Questions and Answers

R
Roberto WilliamsAug 13, 2025
What to do if the power light does not light on my Intel Server Board?
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  Dominique ScottAug 13, 2025
  If the power light on your Intel Server Board doesn't illuminate, start by ensuring you've pressed the power-on button and that the server's AC power cord is securely connected. Check if other devices function correctly when plugged into the same outlet. Some ATX power supplies have a switch near the fan; verify it's turned on. If issues persist, try removing all add-in cards and booting the system. If successful, add the cards back one at a time, rebooting after each. Also, ensure memory DIMMs and processors meet system requirements and are properly seated. Finally, check chassis standoffs to prevent shorts.
J
jennifervazquezAug 20, 2025
Why are the system cooling fans not rotating properly on my Intel S5500BC - Motherboard Server Board?
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  Rebecca FullerAug 20, 2025
  If the cooling fans on your Intel Server Board aren't rotating correctly, first check if the power light is on. If not, refer to the troubleshooting steps for 'Power Light Does Not Light'. If your system has fan LEDs, check if any are lit. Also, observe if other front panel LEDs are lit. Use the server management subsystem to check the fan status and see if any fan motors have stopped. Determine if the fans have sped up due to overheating or a fan failure. Ensure the fan power connectors, front panel board cable, and power supply cables are properly connected to the server board. Check for shorted wires caused by pinched cables or improperly forced power connector plugs.
S
sheila00Aug 25, 2025
How to troubleshoot connection issues with an Intel S5500BC - Motherboard Server Board?
- T
  Tony HicksAug 25, 2025
  If you cannot connect to a server using your Intel Server Board, ensure the network cable is securely connected to the correct connector on the system's back panel. Try using a different network cable. Verify that you are using the correct and current drivers, and that the driver is loaded with the protocols bound. Make sure the hub port is configured for the same duplex mode as the network controller. Confirm that the correct networking software is installed. If directly connecting two servers, use a crossover cable. Finally, check the network controller LEDs next to the NIC connectors.
A
Ashley RiggsAug 27, 2025
What to do if the drive activity light does not light on my Intel S5500BC - Motherboard?
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  patriciamitchellAug 28, 2025
  If the drive activity light on your Intel Server Board doesn't light up, start by checking if the drive's power and signal cables are properly installed. Ensure all relevant switches and jumpers on the drive are set correctly and that the drive is properly configured. If the light is always on, the signal cable may be incorrectly plugged in. If using the onboard diskette controller, verify in the BIOS setup that 'Onboard Floppy' is set to 'Enabled'; if using an add-in controller, ensure it's set to 'Disabled'.
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jimenezchristopherSep 1, 2025
Why is the CD-ROM/DVD-ROM drive activity light not lighting up on my Intel S5500BC - Motherboard?
- J
  Jenny WhiteSep 1, 2025
  If the CD-ROM or DVD-ROM drive activity light doesn't illuminate on your Intel Server Board, verify that the drive's power and signal cables are properly installed. Also, check that all relevant switches and jumpers on the drive are set correctly, and confirm the drive is properly configured.
C
caseylewisSep 4, 2025
Why are the characters distorted or incorrect on my Intel S5500BC - Motherboard Server Board?
- O
  owensmichelleSep 4, 2025
  If characters appear distorted or incorrect on your Intel Server Board, first, ensure the brightness and contrast controls on the video monitor are properly adjusted. Next, check that the video monitor's signal and power cables are securely installed. Finally, test the video monitor by plugging it into a different system to see if it functions correctly.
I
Ian WilliamsSep 8, 2025
What to do if Intel S5500BC - Motherboard boots when installing PCI card?
- J
  Jonathan PalmerSep 8, 2025
  When installing a PCI card, if your Intel Server Board unexpectedly boots, power off the server using the power button on the front. Then, unplug the AC power cord(s) from the server before proceeding.
M
Margaret DavisNov 15, 2025
What to do if no characters display on screen with Intel S5500BC - Motherboard?
- S
  Sharon CollinsNov 15, 2025
  If no characters appear on your Intel Server Board's screen, first, check the keyboard by testing the Num Lock key. Ensure the video monitor is plugged in, turned on, and set to the correct input if using a switch box. Adjust the monitor's brightness and contrast, and verify the signal cable is properly connected. Test the monitor with another system if possible. Also, check if the onboard video controller is enabled in the BIOS. Remove any add-in cards to see if the video returns; if it does, add them back one by one, rebooting each time. Confirm memory DIMMs and processors meet system requirements and are correctly seated. If using an add-in video card, verify it works with the onboard controller and is fully seated in the connector. Reboot the system for changes to take effect. If the p...

Summary

Safety Information

Important Safety Instructions

General caution and safety statements for operating the server.

Warnings

Server Board Features

Hardware Installations and Upgrades

Before You Begin

Safety and preparation steps before performing hardware installations.

Installing and Removing Memory

Step-by-step instructions for installing and removing DIMMs.

Installing or Replacing the Processor

Guides on how to install and replace the CPU.

Installing the Retention Mechanism(s) and Heat Sink(s)

Procedure for installing the CPU heat sink assembly.

Installing a PCI Add-In Card

Instructions for installing PCI cards into the riser assembly.

Replacing the Backup Battery

Procedure for replacing the system's CMOS backup battery.

Server Utilities

Using the BIOS Setup Utility

Guide to accessing and navigating the BIOS setup screens.

Upgrading the BIOS

Covers the process of updating the system BIOS firmware.

Clearing the Password

Instructions for resetting user and administrator BIOS passwords.

Clearing the CMOS

Procedure to reset CMOS configuration settings using a jumper.

Troubleshooting

Resetting the System

Details methods for resetting the server system.

Problems Following Initial System Installation

Common issues encountered after initial system setup.

Hardware Diagnostic Testing

Detailed approach to identifying and locating hardware problems.

Specific Problems and Corrective Actions

Provides solutions for common system issues.

LED Information

BIOS POST Beep Codes

LED Decoder

Diagnostic LED POST Code Decoder

Table used to decode POST status codes indicated by diagnostic LEDs.

Intel S5500BC - Server Board Motherboard Specifications

General

Product Type	Server Board
CPU Socket	LGA 1366
Socket Type	LGA 1366
Chipset Manufacturer	Intel
Chipset	Intel 5500
Chipset Model	5500
Memory Type	DDR3 SDRAM
Max Memory	96 GB
Maximum Memory	96 GB
SATA Ports	6
SATA Ports Count	6
RAID Support	Yes
Number of LAN Ports	2
Supported Memory Types	DDR3
RAID Supported	RAID 0, 1, 10
Network Interface	2 x Gigabit Ethernet
Network	2 x Gigabit Ethernet
USB Ports	6
Power Connectors	24-pin ATX, 8-pin ATX