In order to test the function and error message, your Service Representative will be required
to check accumulated data regarding past usage of the Intenza Treadmills.
For these reasons, Intenza Treadmills are equipped with a service mode and can offer a diagnosis report for easy trouble—shooting.
InCare™ function is a service diagnostic process that can automatically send out detected error messages to an Intenza Customer
Service Center.
Self Diagnosis
26
Intenza Treadmills Handbook. Trouble Shooting. When To Call For Help
PLEASE NOTE Replace defective components immediately
or keep the equipment out of use until the equipment is
repaired.
Trouble Shooting.
When To Call For Help
CHECKLIST
· Verify the symptom and review the operating instructions.
· The problem may be unfamiliarity with the product, its features or the workout programs.
· Check the error message, then follow the instructions in the service manual.
· When the display shows NEED MAINTENANCE, it is suggested that your local distributor be contacted for service.
· If the problem encountered has not, or cannot, be solved by the above steps, and the Intenza Treadmills is still not operational
please locate and document the unit serial number, and contact your local dealer.
· Send the diagnosis report (Please refer to Self Diagnosis for more information) and serial number to your local distributor for service.
PRODUCT SERIAL NUMBER LOCATIONS
.......................................................................................................................................................................................................
The serial number contains six digits, and there are 2 locations you can find the Intenza Treadmills serial number—
· One is located on the front of Intenza Treadmills near the power switch.
· One is located on the mainframe under the motor cover.
PLEASE NOTE
If your machine’s motor cover needs to be removd please contact us for help. Please do not do this by yourself.
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