Intex SF20110 - Troubleshooting Guide

(127) MODEL SF20110 SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 06/26/2012
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SAVE THESE INSTRUCTIONS
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TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
• Linecordmustbepluggedintoa3wire
 outletthatisprotectedbyaClassAGround
Fault Circuit Interrupter, or RCD.
• Resetcircuitbreaker.Ifcircuitbreakertrips
repeatedly, your electrical system may have
a defect. Turn off circuit breaker and call an
electrician to correct the problem.
• Letthemotorcooldownandrestartagain.
• AdjustthechlorineandpHlevel.Consultyourlocal
swimming pool supply stores.
• Loadwithfiltersand,see“sandloadinginstructions”.
• Setvalveto“FILTER”position.
• Operatethefilterforlongerperiods.
• Cleanthestrainerscreenattheinlet.
• Clearanyobstructionsintheintakehosebydischargingit
inside pool wall.
• Tightenhosenuts,checkhosesfordamage,checkpoolwater
level.
• Cleanthepre-filteringbasketmoreoften.
• Backwashfilter.
• Installthenozzleattheupperpositionofthepoolinlet,andthe
strainer at the lower position of the pool outlet.
• Removeabout1”ofsandifnecessary.
• Removeanypoolvacuumingdeviceattachedtothesystem
line.
• Turnoffpump,clearanydebrisorobstructionintheoutlet,
remove all air from the filter pump and turn pump on again.
• Turnoffpump,ifwaterleakingfromthevacuumreleasevalve,
then release valve needs to be replaced. Contact Intex Service
 Centerimmediatelytoorderreplacement.Youmaycover
release valve with the cap temporarily if you ensure that the
strainer cover / strainer grid is installed and you Do Not run
the pump while pool is occupied.
• Fillpooltocorrectwaterlevel.
• Cleanstrainerscreensatpoolinlet.
• Tightenhosenuts,checkhosefordamage.
• ContactIntexservicecenter.
• Remove 6-way valve cover and ensure the
o-ring is in place.
• Clean sand tank o-ring with garden hose water.
• Tighten the clamp with wrench supplied.
• Contact Intex service center.
• Tighten/reinstallhosenut.
• Ensureo-ring/L-shapeo-ringisinplace
and not damaged.
• Turnoffthepumpandrestart5minuteslater.
• Re-setthetimer.
• ContactIntexservicecenter.
• Clearanyobstructionsintheintakeby
unscrewing it from the 6-way valve.
• ContactIntexservicecenter.
• UseonlyNo.20silicasandwithparticle
size range 0.45 to 0.85 mm (0.018
to 0.033 inches) and a Uniformity
Coefficient less than 1.75.
• Changesand.
FILTER MOTOR
FAILS TO START
FILTERDOESN’T
CLEANPOOL
FILTERDOESN’T
PUMP WATER OR
FLOWISVERY
SLOW
PUMPDOESN’T
WORK
6-WAYVALVE/
COVERLEAKING
HOSELEAKING
TIMER IS
INACCURATEOR
TIMERCAN'TBESET
PRESSUREGAUGE
DOESN’TWORK
SANDISFLOWING
BACKINTOTHE
POOL
• Themotorisnotpluggedin.
• Thefuseboxneedschecking.
• TheGFCI/RCDcircuitbreaker
is tripped.
• Motortoohotandoverload
protection is shut off.
• ImproperchlorineorpHlevels.
• Nofilteringmediaintank.
• Wrong6-wayvalvesettingposition.
• Excessivelydirtypool.
• Thestrainerscreenis
restricting the water flow.
• Cloggedinletordischarge.
• Anairleakontheintakeline.
• Excessivelydirtypool.
• Sandmediacloggedwithdirt.
• Nozzleandstrainerconnectionsare
reversed.
• Crustingorcakingonthefiltering
sand surface.
• Poolvacuumingdeviceattachedto
the system.
• Thevacuumreleasevalveonthe
plunger valve is activated.
• Thevacuumreleasevalveonthe
plunger valve is leaking.
• Lowwaterlevel.
• Strainerscreencloggedup.
• Anairleakontheintakehose.
• Faultymotorortheimpellerisjammed.
• Sandtanko-ringmissing.
• Sandtanko-ringdirty.
• Flangeclampnottight.
• 6-wayvalvedamage.
• Hosenutnotsecurelytight.
• Hoseconnectionfitting
o-ring/L-shape o-ring missing.
• Possibleinnertimer
defective.
• Cloggedinletofthepressure
gauge.
• Pressuregaugedamage.
• Sandistoosmall.
• Sandbediscalcified.
TROUBLE CAUSE SOLUTION
English