How to solve ION PICS 2 PC software loading issues?
If you are having trouble loading the ION Scanner software and/or driver, it could be due to an incompatible operating system. Ensure that you are running Windows XP or Vista.
How to fix ION Scanner PICS 2 PC 'device not recognized' error?
If your computer doesn't recognize the ION Scanner PICS 2 PC and shows a 'device not recognized' message, it might be because the PICS 2 PC is not plugged into a high-speed USB port. Your computer must have USB 2.0 to communicate with your PICS 2 PC. Check to see if USB 2.0 is installed on your computer. If not, you can upgrade your USB ports; this hardware is available at most electronic stores.
What to do if my ION Scanner PICS 2 PC is not recognized even with USB 2.0?
Even if you have USB 2.0 installed, all of your USB ports may not be high speed. Check all your USB ports to find the 2.0 compatible ports.
Why are my ION PICS 2 PC slides overexposed?
If your ION Scanner PICS 2 PC is working but some slides, negatives, or photos look overexposed, it may be due to the time for auto exposure varying according to your computer configuration. The image copier self adjusts to your slide, negative or photo exposure. Wait for the live view window to stop adjusting for exposure and then click “Capture” or press Scan button on top of image copier. Also, check your slides, negatives, or photos to see if they may have been overexposed when originally developed. Several photo adjusting software applications are available to “clean-up” your newly digitized picture.
What to do if ION Scanner shows Windows warning about Microsoft logo testing?
If you receive a warning from Windows that the ION Scanner device “has not passed Microsoft logo testing”, choose “Continue anyway”. The image copier will not harm your computer. (Windows certification is in process for this software)
Essential safety warnings and guidelines to follow before operating the PICS 2 PC scanner.
Information regarding FCC rules for digital devices and potential radio frequency interference.
Identification and description of the PICS 2 PC scanner's physical components and included accessories.
Instructions for loading slides, negatives, and photos into the appropriate holders for scanning.
Step-by-step instructions for scanning images using the PICS 2 PC and its software.
Solutions for common issues encountered with the PICS 2 PC scanner and its operation.
Essential safety warnings and guidelines to follow before operating the PICS 2 PC scanner.
Information regarding FCC rules for digital devices and potential radio frequency interference.
Identification and description of the PICS 2 PC scanner's physical components and included accessories.
Instructions for loading slides, negatives, and photos into the appropriate holders for scanning.
Step-by-step instructions for scanning images using the PICS 2 PC and its software.
Solutions for common issues encountered with the PICS 2 PC scanner and its operation.
General| Megapixel | 5 MP |
|---|---|
| Sensor type | CMOS |
| Daily duty cycle (max) | - pages |
| Compatible operating systems | Windows XP, Vista, Windows 7 |
| Scanner type | - |
| Product color | Black |
| Color scanning | Yes |
| Input color depth | - bit |
| Maximum scan size | - mm |
| Optical scanning resolution | - DPI |
| Power supply type | USB |
| USB version | 2.0 |
| Standard interfaces | USB 2.0 |
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