How to fix 'device not recognized' error for ION SLIDES 2 PC Scanner?
If your computer doesn't recognize the ION SLIDES 2 PC and displays a "device not recognized" message, ensure the SLIDES 2 PC is plugged into a high-speed USB port. Your computer must have USB 2.0 to communicate with your SLIDES 2 PC. Check if USB 2.0 is installed. If not, upgrade your USB ports, which is available at most electronic stores.
What to do if my computer won't recognize my ION SLIDES 2 PC?
If your computer has a USB 2.0 port but still doesn't recognize your ION image copier, it's possible that not all USB ports on your computer are high speed. Check all your USB ports to find the 2.0 compatible ports.
Why I am having trouble loading the software and/or driver for ION SLIDES 2 PC Scanner?
If you're having trouble loading the software and/or driver for your ION Scanner, ensure that you are running Windows XP or Vista, as a possible cause is an incompatible operating system.
Why is my computer not recognizing my ION SLIDES 2 PC Scanner?
Your computer might not recognize the ION SLIDES 2 PC scanner if it's not plugged into a high-speed USB port. Ensure your computer has USB 2.0 installed to communicate with the scanner. If not, you may need to upgrade your USB ports, which you can find at most electronic stores.
What to do if my USB 2.0 port doesn't recognize my ION Scanner?
Even if you have USB 2.0 installed, not all ports on your computer might be high speed. Try all your USB ports to locate the ones that are USB 2.0 compatible.
Why are my ION SLIDES 2 PC slides overexposed?
The ION SLIDES 2 PC self-adjusts to your slide/negative exposure. Wait for the live view window to stop adjusting before clicking "Capture". Also, your slides or negatives may have been overexposed when originally developed. Consider using photo adjusting software to clean up your digitized picture.
How to fix a black border around the image on my ION SLIDES 2 PC?
A black border around the edge of the image can appear if the slide or film isn't properly inserted in the holder, or if the holder isn't fully inserted into the ION SLIDES 2 PC. To fix this: * Remove the holder from the ION SLIDES 2 PC. * Ensure the slide or film is placed correctly in the holder. * Reinsert the holder into the scanner until it clicks into place.
What to do if my ION Scanner installation disc won't auto start?
If your ION Scanner installation disc doesn't auto-start, it might indicate a problem with your CD drive. Check if your CD drive is operating properly. If possible, test the disc on another computer to see if it's recognized. If you can browse the CD's contents, double-click on Install.exe to start the installation.
What to do if Windows warns that my ION Scanner device "has not passed Microsoft logo testing"?
This message is normal. You can safely choose "Continue anyway". The ION image copier will not harm your computer. The software's Windows certification is in process.
Why are my ION Scanner slides overexposed?
If your ION SLIDES 2 PC is working but some slides or negatives appear overexposed, it may be due to the auto exposure time varying with your computer configuration. The image copier self-adjusts to the slide/negative exposure. Allow the live view window to finish adjusting for exposure before clicking “snap shot” or pressing the copy button. Also, check if your slides or negatives were overexposed when originally developed.
General| Color scanning | Yes |
|---|---|
| Duplex scanning | - |
| Input color depth | 24 bit |
| Maximum scan size | 24 x 36 mm |
| Optical scanning resolution | 1800 x 3600 DPI |
| Scanner type | Film/slide scanner |
| Product color | Black |
| Built-in display | No |
| Scan to | USB |
| Megapixel | 5 MP |
| Sensor type | CMOS |
| Image sensor size | 1/2.5 \ |
| Daily duty cycle (max) | - pages |
| USB version | 2.0 |
| Standard interfaces | USB 2.0 |
| Minimum RAM | 256 MB |
| Minimum processor | Pentium® PIII 800 |
| Minimum storage drive space | 100 MB |
| Windows operating systems supported | Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
Weight and Dimensions| Depth | 166.1 mm |
|---|---|
| Width | 104.1 mm |
| Height | 90.2 mm |
| Weight | 1810 g |
Essential safety guidelines for operating the SLIDES 2 PC to prevent accidents and damage.
Details on the equipment's compliance with FCC regulations for digital devices.
Lists and illustrates all components provided in the SLIDES 2 PC package.
Identifies and labels the main physical parts and connection points of the scanner.
Step-by-step guide to install the necessary driver software for the SLIDES 2 PC.
Instructions for installing the bundled ArcSoft PhotoImpression 6 editing software.
Procedure for correctly inserting film or slides into the provided holders for scanning.
Steps for connecting the device, inserting media, and launching the software for scanning.
Guide to adjusting brightness, color balance, and selecting scan options.
Procedure for transferring and saving digitized images to the computer.
Tools for enhancing photo quality, fixing color, and removing red-eye.
Features for trimming photos, correcting tilt, and blurring backgrounds.
Tools for fixing blemishes, cloning elements, and modifying image properties.
Technical details of the SLIDES 2 PC scanner including sensor, resolution, and dimensions.
Minimum hardware and software requirements for operating the SLIDES 2 PC.
Guides to resolving common problems with recognition, installation, and image quality.
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