66 Tips and Troubleshooting
If Songs or Data Transfer More Slowly Over USB 2.0
• If you transfer a large amount of songs or data using USB 2.0 and the iPod battery is
low, iPod will go into power-saving mode. Transfer speeds will slow down
considerably. This is normal.
• If you want to transfer at higher speeds, you can stop the transfer, eject the iPod, and
connect it to a power outlet using the iPod Power Adapter. Let iPod charge for about
an hour, then connect it to your computer again to transfer music.
If You Connect iPod to a USB Port and It Doesn’t Work Correctly
• You must use a USB 2.0 port or a FireWire port to connect iPod. USB 1.1 is not
supported and is significantly slower than FireWire and USB 2.0. If your Windows PC
doesn’t have a FireWire port or USB 2.0 port, you can purchase and install a Windows-
certified USB 2.0 card and install it. For more information, go to www.apple.com/ipod.
If you’re using a Mac or a Windows PC that doesn’t have a high-power USB 2.0 port
but has a 6-pin FireWire port, you can connect iPod to a FireWire port using the
optional iPod Dock Connector to FireWire Cable, available at www.apple.com/
ipodstore.
• To charge the battery, you must connect iPod to a high-power USB 2.0 port on your
computer. Connecting iPod to a USB port on your keyboard will not charge the
battery.
• If your iPod is exceptionally low on power and you connect it to a USB 2.0 port, it
may charge for up to 30 minutes before you can use it. Leave iPod connected until it
charges sufficiently.
• If you’re connecting iPod to a portable or laptop computer using the iPod Dock
Connector to USB 2.0 Cable, connect the computer to a power outlet before
connecting iPod.
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