For more information, visit global.irobot.com18
EN
Troubleshooting
Troubleshooting your robot
Your robot will tell you something is wrong by playing an audio alert and turning
the power icon light indicator red. Press the CLEAN button for details. Check the
iRobot Home App for further support.
If you are unsure if the robot is nished or paused, consult the iRobot Home App to
check on its status.
BATTERY SAFETY & SHIPPING
WARNING: Lithium ion batteries and products that contain lithium
ion batteries are subject to stringent transportation regulations. If
you need to ship this product for service, travel or any other reason,
you MUST follow the below shipping instructions.
• Battery MUST be turned o before shipping.
• Turn o the battery by removing the robot from the Charging dock and holding
down the button for 9 seconds. All indicators will turn o.
• Package the robot securely for shipping.
If you need further assistance, contact our Customer Care team or visit global.
irobot.com.
Troubleshooting your dock
Your dock will tell you if something is wrong via an LED indicator on the front of
the canister and through the iRobot Home App. If the dock is not performing as
expected, check the iRobot Home app for errors.
Solid red
Bag
full or missing
Replace bag if it is full or missing.
Make sure that the bag is
securely inserted.
If problem persists, remove any debris
from the port on the bottom of your
This product has been equipped with a thermal protector designed to protect
against damage due to overheating. If the protector operates, the motor will
stop running. If this happens, unplug the unit, allow it to cool for 30 minutes, clear
any obstructions from the evacuation port and evacuation tube, then plug the
unit back in.
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