Roomba Customer Support Booklet
Can’t find the answer to your support question? Call Roomba Customer Support at 1-877-855-8593 or email us at
roomba-support@irobot.com
Table of Contents
General Frequently-Asked Questions about Roomba, Accessories,
Availability, and more……………………………………………………..
Page 3
Other Questions (Accessories, contact info, etc)……….…………….. Page 6
Maintenance………………………………………………………………. Page 7
General Performance Issues……………………………………………. Page 8
Problems with Roomba…………………………………………………... Page 12
Working with the Battery Pack…………………………………………... Page 16
Solving Problems with Charging or the Battery Pack…………………. Page 18
Working with the Virtual Wall Unit………………………………………. Page 19
Solving Problems with the Virtual Wall Unit……………………………. Page 20
General Procedures ……………………………………………………… Page 22
Tech Bulletin 1.0………………………………………………….……….. Page 30
Tech Bulletin 2.0……………………………………………………………
Page 31
Tech Bulletin 3.0……………………………………………………………
Page 32
Tech Bulletin 4.0……………………………………………………………
Page 33
Tech Bulletin 5.0……………………………………………………………
Page 34
Spare Parts Bulletin………………………………………………………..
Page 35
Limited Warranty……………………………………………………………
Page 39
The information contained in this booklet can also be found online at
www.roombavac.com. The Owner’s Manual can also be downloaded from the
web site.