18
Item Parameters
Charging Temperature
Warranty
32~104 °F / 0~40 °C
1 Year Limited
13. Warranty
Dear Customers
Warranty Disclaimer
Thank you for purchasing our lithium battery bicycle! After purchasing our products, please
provide correct, complete, and true personal information and fill in the warranty card to ensure
that you receive high-quality service. For products that meet the warranty conditions, free
maintenance is provided. We make the following commitments:
The following situations are not covered by the warranty service, and you need to pay the
relevant service fees. beware:
1. You can receive warranty service with the warranty card. The serial number on the bike
body must match the serial number on the warranty card. If you can't provide proof of the
repair date, then the factory date or the order date will be the start date of the warranty and we
will confirm if it is still within the repair date.
2. From the date of sale to the warranty expiration day, if there is a performance failure caused
by non-human damage, once confirmed, our company promises to repair it free of charge. If
the performance failure caused by man-made damage, once confirmed, our company will carry
out paid maintenance.
1. Total riding distance is over 100 kilometres.
2. Any damage caused by not following the instructions for use of the electric bike.
3. Lost or changed electric bike number.
4. Product damage caused by accidental factors or improper use, such as mechanical damage,
breakage, and serious impact on the product, oxidation, etc.
5. Overload, over obstacles (Including but not limited to bottom pedals, falls), or damage
caused by extreme conditions.
6. Any damage caused by abnormal storage conditions or electrical resistance, such as fire,
immersion, high temperature, and earthquake.
7. Loss of wearing parts, such as packaging materials and various technical materials.
8. Other failures or damages not caused by product design, technology, manufacturing, quality,
or other issues.
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