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Troubleshooting

Symptom

Solution

Leaking from the UV sterilizer steel pipe nuts

The O-ring inside the quartz sleeve might be damaged.

Please contact us for assistance

Leaking from the quartz sleeve

Replace the quartz sleeve

Leaking at the inlet/outlet

Wrap Teflon tape on the threads and reconnect the water

pipe

Ballast alarm goes off; green indicator light is out, and the

lamp doesn't power on

Lamp has exhausted its service life, replace the lamp

Lamp doesn't turn on after replacing

Check the lamp connector wires

Lamp turns on but indicator lights and alarm are abnormal

Indicator lights are broken, replace the ballast

Warranty

This Limited Warranty extends to the original purchaser of the system only. This warranty only covers all Manufacturer-supplied items that

prove to be defective in material, workmanship, or factory preparation. This warranty covers parts only; all labor is excluded from this warranty,

including, but not limited to, services related to the removal, replacement, installation, adjustment, maintenance, and/or repair of the unit or

its component items. Excludes all non-Manufacturer labor required for any servicing of the unit, including, but not limited to, servicing related

to installation, adjustment, maintenance, and repair of the unit. This warranty applies only for the first full calendar year from date of purchase.

The following items are excluded from this warranty: UV lamp, and the quartz sleeve that require regular replacement as a result of ordinary

usage.

Disclaimers: This Limited Warranty applies only if the system is installed, used, and maintained in compliance with all instructions and

requirements enclosed with the system. This warranty will be void for failure to observe the following conditions:

Ispring UVF11A Installation And Maintenance Manual

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