Return/Repair Policy:
In the unlikely event that technical problem arises, please contact iTechworld
customer service on 1300 483 249 or email service@itechworld.com.au before
returning the solar charge controller back to the store.
If such a unit is returned within the warranty period, iTechworld will repair the
unit or, at its discretion, replace it, free of charge. If the unit is repaired, new or
reconditioned replacement parts may be used, at the manufacturer’s discretion.
A unit may be replaced with a new or reconditioned unit of the same or
comparable design. The repaired or replaced unit will then be warranted under
these terms for the remainder of the warranty period. The customer is
responsible for the shipping charges on all returned items back to iTechworld.
Limitations:
This warranty does not cover accessories, such as adapters and batteries, defects
or damage resulting from normal wear and tear (including but not limited to
chips, scratches, abrasions, discoloration or fading due to usage or exposure to
sun or environmental elements), accidents, damage during shipping to
iTechworld’s service facility, alterations unauthorized use or repair, neglect,
misuse, abuse, failure to follow instructions for care and maintenance, fire, and
flood.
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