Jade JTRH - User Manual

Questions and Answers

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cwardSep 10, 2025
Why won't the convection fan operate in my Jade Range?
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  eparkerSep 12, 2025
  If the convection fan in your Jade Range will not operate, here are some potential causes: * A failed door switch; perform a door switch test and replace it. * A failed blower AUTO/MANUAL switch; perform a blower switch test and replace it. * A failed motor; perform a motor test and replace it. * A wire short; use a wiring diagram to test for shorts in the motor circuit. * A failed capacitor; replace the capacitor as needed.
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Ashley HendersonAug 23, 2025
What to do if the top burner on my Jade Range will not light?
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  petersonrobynAug 23, 2025
  If the top burner of your Jade Range won't light, it could be due to several reasons: * The orifice might be the wrong size for the gas type, so verify the orifice size and replace it if needed. * The gas-to-air ratio might be incorrect, requiring an air shutter adjustment. * There might be a blockage in the vent of the pressure regulator; clear any obstructions or replace the regulator. * The pilot might be positioned incorrectly, needing adjustment to intersect the burner ports. * There could be an obstruction in the air shutter or venturi; clear any obstructions. * Water or grease might be in the burner ports, requiring cleaning. * The pilot flame might be too big or too small, needing adjustment to intersect the burner ports.
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Sandra HayesAug 26, 2025
Why is the griddle on my Jade Range not achieving the correct temperature?
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  michellesandersAug 27, 2025
  If the griddle on your Jade Range isn't reaching the desired temperature, consider these potential causes: * The thermostat might be out of calibration; calibrate it. * The gas pressure might be low; perform a gas pressure check. * The orifice might be incorrect; verify the orifice size and replace it with the correct one. * The thermostat sensor might not be in the correct position; verify it's out of the factory position and affix it correctly. * The flame might be hitting the thermostat sensor; move the sensor to the correct position and check it for flame damage. * The gas-to-air ratio might be incorrect; perform an air shutter adjustment. * The burner might be obstructed; clean all burners.
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Judy JacksonAug 27, 2025
Why is my Jade Range oven slow to heat up?
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  Jason ShawAug 28, 2025
  If the oven in your Jade Range is slow to heat, there could be several reasons: * The orifice might be wrong; verify the orifice size for the gas type and replace it if needed. * The gas pressure might be low; test for gas pressure and supply pipe sizes. * The vent in the pressure regulator might be blocked; clear obstructions from the pressure regulator or replace it. * The oven door might not be closing properly; check the oven door for obstruction or align the door.
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Tina LyonsAug 29, 2025
Why are the burners on my Jade Range not working well (flame is lazy or yellow)?
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  hurleyemilyAug 29, 2025
  If the burners on your Jade Range aren't working well, producing a lazy or yellow flame, it could be due to: * An orifice that is too large; verify the orifice size for the gas type and replace it. * An air shutter closed too much; perform an air shutter adjustment. * Gas pressure that is too high; perform a gas pressure check. * Grease, water, or debris in the burner or deteriorated burner ports; clean all burner ports or replace burners. * Foil on the burner hanger; remove the foil.
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Courtney LamNov 23, 2025
What to do if oven burner will not light on my Jade Range?
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  Lee YuNov 23, 2025
  If the oven burner in your Jade Range won't light, here are some possible causes and solutions: * The pilot might not be lit; check and light the pilot. * The pilot flame might be too low; adjust the pilot light to intersect the burner. * The pilot burner might not be positioned properly; adjust the pilot burner to intersect the burner ports. * The thermocouple might not be positioned correctly or is defective; adjust the thermocouple to be directly in the path of the pilot flame or replace it. * The burner orifice might be the wrong size; verify the orifice size for the gas type and replace it. * The gas pressure might be incorrect; perform a gas pressure check procedure and adjust as needed. * The vent in the pressure regulator might be blocked; clear obstructions from the...
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Justin ShannonSep 18, 2025
What to do if oven pilot will not light (Convection Oven) on my Jade Range?
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  Whitney AndersonSep 18, 2025
  If the oven pilot in your convection Jade Range oven will not light, here are a few things to check: * The ignition module might have failed; test and replace the ignition module. * The sparker might be defective; test and replace the sparker. * The wire to the sparker might be defective; test and replace the sparker.
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Darrell SmithSep 22, 2025
Why is the convection motor in my Jade Range noisy?
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  Sergio LunaSep 22, 2025
  If the convection motor in your Jade Range is noisy, it could be due to: * Loose motor mounting; check the bolts on the motor mounting and tighten them. * A fan loose on the shaft; tighten the set screws on the fan. * Defective motor bearings; test and replace the motor. * Motor malfunction; Test and replace motor. * The blower contacting the cover; adjust the blower/cover as needed.
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Mario RobertsSep 8, 2025
Why does the convection fan in my Jade Range only operate in manual position?
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  Jennifer WardSep 9, 2025
  If the convection fan in your Jade Range operates only in the manual position, it could be due to: * A failed door switch; perform a door switch test and replace it. * A failed blower AUTO/ON switch; perform a blower switch test and replace it.
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Brian GatesSep 5, 2025
Why is product in my Jade Range oven dried out?
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  Nancy HarrisonSep 6, 2025
  If the product in your Jade Range oven is drying out, consider these possible causes: * The temperature might be too low; adjust the temperature and/or cooking times. * The thermostat might be out of calibration; calibrate the thermostat. * The baking time might be too long; adjust the temperature and/or cooking times.