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Janome Quilt Maker Pro 20 User Manual

Janome Quilt Maker Pro 20
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USER MANUAL
Version 1.0
Janome America
Quilt Maker Pro 20

Table of Contents

Questions and Answers:

Janome Quilt Maker Pro 20 Specifications

General IconGeneral
TypeLongarm Quilting Machine
Throat Space20 inches
Needle ThreaderAutomatic
LCD ScreenYes
Built-in MemoryYes
USB PortYes
DisplayTouchscreen
Stitch RegulationYes
Presser FeetVarious

Summary

How to Use This Manual

Special Information Symbols

Explains special symbols like NOTE, IMPORTANT, CAUTION, and QUILTING TIP used in the manual.

Finding Manual Information

Provides a guide to locate specific information within the user manual.

Congratulations On Your Purchase!

What's Included With Your Machine

Lists all the components and accessories included with the Janome QMP 20.

Important Safety Information

IMPORTANT SAFETY INSTRUCTIONS

Key safety precautions to be followed before and during machine operation.

Safety Hazards: DANGER and WARNING

Highlights critical safety risks, including electric shock, burns, and injury.

Safe Machine Operation

Disclaimer

States Janome's liability limitations regarding improper machine use or unapproved frames.

To increase the life of your machine

Provides guidance on proper storage and cleaning for machine longevity.

US Grounding Requirements

To repair or adjust the machine

Guides users on basic troubleshooting and when to seek professional repair services.

About Your Machine

General Specifications

Details the technical specifications and features of the Janome QMP 20.

Machine Component Identification

Left side view

Identifies key components visible from the left side of the quilting machine.

Close-up view of needle area

Provides a detailed view and identification of parts around the needle.

Back Panel Connections

Display Connections

Details the connection ports for the machine's displays.

Machine Connections

Describes the various connection ports for the main machine.

Rear Side Connections

Lists and explains the connection ports located on the rear side of the machine.

Installation and Setup

Carriage

Instructions for correctly installing the carriage onto the quilting frame.

Power Cord Installation

Front Handlebars

Explains the function and installation process for the front handlebars.

Handlebar Button Customization

To attach labels to the handlebars

Guides on applying labels to customize handlebar functions for intuitive operation.

Rear Handlebar Kit Installation

Installation Steps

Step-by-step instructions for installing the optional rear handlebar kit.

Front Touch-Screen Display Installation

To install the front display

Detailed instructions for attaching the front touch-screen display to the machine.

Rear Touch-Screen Display Installation

Installation Steps

Guides for attaching the optional rear touch-screen display.

Thread Tray and Mast Installation

QMP 20 Ruler Base

Introduces the ruler base accessory and provides instructions for its installation.

Using Rulers and Templates

Rear Laser Stylus

Describes the laser stylus accessory and its installation and usage.

Laser System Operation and Safety

Laser Focus and Image Size

Explains how to adjust the laser's projection for optimal focus and image size.

Laser Safety

Provides crucial safety precautions for operating the laser stylus to prevent eye injury.

Machine Operation Basics

Power Switch

Explains the operation of the machine's dual power switches for turning it on and off.

Lighting

Describes the machine's lighting features and how to control them.

Machine Needle

Discusses the recommended needle system (134) and its importance for machine performance.

Needle Replacement Procedures

Needle System and Replacement

Details the 134 needle system and provides step-by-step instructions for changing the needle.

Hopping Foot Types and Replacement

Hopping Foot Replacement

Explains the two types of hopping feet and how to replace them on the machine.

Hopping Foot Installation and Removal

Hopping Foot Installation

Step-by-step instructions for attaching and detaching hopping feet.

Bobbin Winding and Tension Setup

To insert the bobbin into the bobbin case

Procedure for correctly placing a bobbin into its case for proper function.

To test bobbin tension

Method to check and ensure the bobbin tension is correctly set.

Bobbin Tension Adjustment

Inserting the Bobbin Case into the Machine

Guides on fitting the bobbin case correctly into the machine's hook assembly.

Easy-Set Tension System

To adjust the top tension

Instructions for setting and testing the top thread tension for optimal stitching.

Quick Guide to Thread Tension

Threading the Machine

Comprehensive guide with diagrams on how to properly thread the sewing machine.

Quilting Preparation and Setup

Preparing to Quilt

Essential steps to prepare the machine and materials before starting quilting.

To bring bobbin thread to the top of the quilt

Procedure for bringing the bobbin thread up to the needle area for stitching.

Quilting Start, Stop, and Tie-off

Free-Motion Quilting

Tips and techniques for achieving smooth and even free-motion quilting.

Micro Quilting

Guidance and tips for executing micro quilting techniques.

Pro-Stitcher Computer-Guided Quilting

Using the Pro-Stitcher Tablet on Your Janome QMP 20

Explains how to integrate and use the Pro-Stitcher tablet with the QMP 20.

Software Update Procedures

Handlebar Star and Diamond Buttons with Pro-Stitcher

Describes Pro-Stitcher's override of handlebar button functions.

Touch-Screen Display Usage

Button States and Navigation

Explains button states (on/off) and navigation within the touch-screen interface.

Main Screen Interface Overview

Toolbar and Icon Functions

Details the main screen layout, toolbar icons, and their respective functions.

Key Screen Controls and Features

Needle-stop, Tie-off, and Tension Controls

Explains specific controls like needle stop, tie-off, and the Easy-Set Tension display.

Understanding Stitching Modes

Manual Stitching Mode

Describes how to use manual stitching and adjust stitch per minute settings.

On-screen Hand Wheel

Explains the function of the virtual hand wheel for manual control.

Manual Stitching Speed Presets Configuration

Manual Stitching Speed Presets

Guides on setting and saving custom stitching speed presets for manual mode.

Stitch Regulation Modes Explained

To use Cruise stitch regulation

Instructions for activating and using the Cruise stitch regulation mode.

Precision Stitch Regulation Guide

To use Precision stitch regulation

Details on using Precision stitch regulation, especially for ruler work.

Basting Mode Options

To baste a quilt

Explains basting stitch options and the procedure for basting a quilt.

Toolbar and Screen Navigation

Controlling the Lights

Instructions on how to adjust the intensity and state of the machine's lights.

Machine Tools Overview

Quilting Timer, Alarm, and Stitch Counter

Describes tools for tracking quilting time, setting alarms, and counting stitches.

Tracking Quilting Time and Stitches

Quilting Timer Functions

How to use the quilting timer to measure actual machine quilting time.

Stitch Counter Functions

How to use the stitch counter to track the total number of stitches.

Quilting Alarm and Calculator Tools

On-screen Calculator

Details the functionality and usage of the built-in on-screen calculator.

Software Update Process

Updating Machine and Display Software

Instructions on how to update the machine's and display's software via USB.

Easy-Set Tension Reset Procedure

Diagnostics

Explains how to access and perform diagnostic tests on the sewing machine.

Machine Settings Configuration

Low-Bobbin Alarm

Describes how to set up and utilize the low-bobbin alarm feature.

Bobbin Configuration and Capacity Recording

Recording Bobbin Capacity

Steps to define thread types and record bobbin capacity for the low-bobbin alarm.

Handlebar Button Options and Customization

Low-Bobbin Configuration Management

Instructions for managing saved low-bobbin configurations (delete/edit).

Customizing Handlebar Buttons

Explains how to assign specific functions to the handlebar buttons.

Customizing Handlebar Buttons

Switching Left/Right Handlebar Functions

How to swap button assignments between left and right handlebars.

Configuring Star and Diamond Buttons

Setting specific functions for the star and diamond buttons on the handlebars.

Pinpoint Needle Laser Operation

Turning the Laser On or Off

Instructions for controlling the activation and deactivation of the needle laser.

Alarm Settings and Management

Alarm Configuration

Details on enabling/disabling low bobbin, thread break, and over-speed alarms.

Tie-off Stitch Configuration

Configuring Tie-offs

Setting the number of micro stitches for automatic tie-off at stitch start/end.

Set Language

Instructions on how to change the display language of the machine.

Accessing Information Screens

Needle and Thread Chart

A reference guide for selecting appropriate needles based on thread weight.

Machine Threading Diagrams

Machine Threading Diagrams

Visual guides illustrating the step-by-step process of threading the machine.

System Information Monitoring

About This Machine

Displays system version numbers and lifetime stitch/time counts.

Routine Machine Maintenance

Clean and Oil Your Janome QMP 20

Instructions for cleaning the bobbin area and oiling the hook assembly.

Cleaning the Touch-Screen Display

Guidance on safely cleaning the machine's touch-screen display.

Machine Maintenance Schedule

Scheduled Servicing

Information on recommended intervals for professional servicing of the machine.

General Troubleshooting Guide

Skipped Stitches

Common causes and solutions for skipped stitches on the quilt.

Incorrect Needle Size

Troubleshooting issues related to using the wrong needle size.

Fabric Tension on Frame

Addressing problems caused by improper fabric tension on the quilting frame.

Thread Tension Issues

Troubleshooting for thread tension being too tight or too loose.

Improper Threading

Guidance and checks for correctly threading the sewing machine.

Troubleshooting Needle and Hook Problems

Needle Positioning Problems

Ensuring the needle is correctly positioned in the needle bar.

Needle Breaks

Identifying causes and solutions for needles breaking during operation.

Stitches are Puckered

Troubleshooting puckered stitches caused by tension imbalance.

Poor Stitch Quality

Addressing general issues affecting the overall quality of stitches.

Troubleshooting Thread and Operation Issues

Tension is Poor

Diagnosing and fixing poor tension, often due to lint in the spring.

Hand Wheel Won't Rotate

Troubleshooting steps for a hand wheel that is locked or won't rotate.

Thread Nests Under Quilt

Causes and fixes for thread tangling on the underside of the quilt.

Thread Backlash

Issues related to thread tangling around the bobbin or hook spindle.

Troubleshooting Quilting Performance

Machine Not Receiving Power

Checks to ensure the machine is receiving power correctly.

Uneven Quilt Design

Addressing issues like bowed poles or worn leaders affecting quilt design.

Thread Breaks

Identifying common causes and solutions for thread breakage during quilting.

Bobbin Rotation Not Smooth

Troubleshooting problems with the bobbin's rotation.

Needle Not Suitable for Thread

Guidance on selecting the correct needle size for the thread being used.

Troubleshooting Display and Sensor Issues

Nothing Visible on the Display

Troubleshooting steps for issues where the display shows no image.

Thread Break Sensor Issues

Diagnosing problems related to the thread break sensor and alarm.

Regulatory Compliance: FCC Statement

FCC Declaration of Conformity (USA)

Formal statement of compliance with Federal Communications Commission rules for the USA.

Regulatory Compliance: Canada and Radio Interference

Canadian Department of Communications Compliance Statement

Statement of compliance with Canadian digital apparatus standards.

Radio Interference (Other than USA/Canada)

Compliance with international standards for radio interference.

Product Warranty Information

Warranty Terms and Conditions

Outlines the duration, coverage, and limitations of the product warranty.

Warranty Exclusions and Service Recommendations

Warranty Exclusions and Specific Limitations

Lists conditions that void the warranty or are not covered by its terms.

Recommended Servicing Schedule

Details recommended intervals for professional servicing of the machine.

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