Troubleshooting
Technical Specifications
240V Power isn't connected
Unit is in standby (red light)
Check antenna cable and plug
Audio cable not connected,
wrongly connected or faulty.
Check plug colours match sockets
Sound is muted or turned
right down
Adjust volume control or
Press Mute button
Only sound,
no image on the screen
Video cable not connected,
wrongly connected or faulty.
Check plug colours match sockets
HDMI or Component output
incompatible with TV
(You may have inadvertently
pressed the green button)
Press green button repeatedly to
select compatible format.
Troubleshooting Hint: Red-Yellow-
White AV connection will always work.
The program is a radio
program
Press <TV/RADIO> button to
switch to TV mode
Remote control unit not
working
The batteries are exhausted
Replace batteries, and ensure they
are fitted correctly
Remote not actually
pointed at set top box or is
too far away from it.
Adjust the way you hold the remote
control unit and/or operate it closer
to the Set Top Box (Try pointing it
at wall opposite TV).
The image stops or
freezes suddenly or
produce mosaic patterns
The signal is too weak, or
could be mobile phone (4G)
interference
Improve the antenna and/or its
cabling (or fit 4G filter)
USB Playback has
onscreen message
“Resume Restart” that
“exit” won’t remove
STB is asking whether you
want to start from the
beginning or jump to where
you were up to last time.
Select “Restart” or “Resume” and
press “enter”
You may have inadvertently
pressed the blue button.
Press blue button repeated to restore
correct aspect ratio
177.5MHz~226.5MHz
522.5MHz~830.5MHz
MPEG4 AVC/H.264HP@L4
MPEG2 MP@ML.HL
576p, 720p, 1080i, 1080p,
50/60Hz 4:3 and 16:9
HDMI via HDMI-A Socket
Composite/Component via RCA
phono sockets
MP3, Dolby digital, AAC,
PCM, WAV, DTS, OGG,
FLAC, ABR, CBR, M4A
HDMI via HDMI-A Socket
Digital audio: S/PDIF RCA Black
Analog audio: RCA sockets R & W
Max 8W Less than 1W standby
(Typically 0.3W)